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Home > Cell Phone Forums > Carriers Talk > CSR Talk > OTAs - One Thing cingular doesnt know anything About

OTAs - One Thing cingular doesnt know anything About

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Bensantine
3D Hologram Enthusiast
Posts: 22

Phone Model:
v3 razr, E398

Service Provider:
cingular
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Mon Mar 27, 2006 11:58 am 
I have been working as a t1tech/csr for a while now and i wanted to let you know that cingular doesnt yet have and ota settings though they are developing one.. HOWEVER if you need the settings for the phone you can find everything down to the message center numbers @ cingular.com>customer service>device support... you are looking for a link that says device tutorial. it walks you through pretty much everything in the phone .
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jarmerson
Radiation Shield Addict
Posts: 57

Phone Model:
Motorola i850

Service Provider:
Nextel
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Tue Dec 05, 2006 9:30 pm 
I hate the calls from Asian guys w/ nokias that haven't even been released yet. got one about 3 + months ago for the Nokia E62 and he wanted OTA. I know all about it and I assisted him w/ his new phone. It was unalocked and it wasn't the easiest thing to assist him w/, being asian. blah

elmo01
Moderator
Posts: 2186

Phone Model:
Samsung SPH-M510

Service Provider:
Bell Canada
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Sat Dec 09, 2006 2:44 pm 
jarmerson wrote:
I hate the calls from Asian guys w/ nokias that haven't even been released yet. got one about 3 + months ago for the Nokia E62 and he wanted OTA. I know all about it and I assisted him w/ his new phone. It was unalocked and it wasn't the easiest thing to assist him w/, being asian. blah


send them to the nokia website... they can send an OTA from there....

jarmerson
Radiation Shield Addict
Posts: 57

Phone Model:
Motorola i850

Service Provider:
Nextel
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Sat Dec 09, 2006 5:29 pm 
yeah

I hate the HTC, PALM and BlkBRy callers w/ "data support," problems "I need data support!".... Ok, maam, now what kind of problems with your data are you having,? " everytime I go to my call log (PALM) the phone soft resets." Ok, maam, thats not a data issue... You own a PDA, congrats, you have a phone that is smarter than you
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