| Author |
Message |
prclyn
Posts: 8
Phone Model:
Motorola V635
Service Provider:
Cingular |
 
Mon Jul 25, 2005 10:41 pm |
I have noticed that my reception has gotten progressivly worse over the past 6 months. I went to a Cingular store today and the sales rep told me that Cingular is merging the AT&T network over to their network to work with Cingular phones, not AT&T phones. He said my coverage will continue to get worse until my phone is pretty much useless. Is this true, or do I just have a bad cell phone? Please help, I don't want to loose my AT&T plan... 
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elmo01
Posts: 2198
Phone Model:
Samsung SPH-M510
Service Provider:
Bell Canada |
Tue Jul 26, 2005 9:19 am |
| prclyn wrote: | | I have noticed that my reception has gotten progressivly worse over the past 6 months. I went to a Cingular store today and the sales rep told me that Cingular is merging the AT&T network over to their network to work with Cingular phones, not AT&T phones. He said my coverage will continue to get worse until my phone is pretty much useless. Is this true, or do I just have a bad cell phone? Please help, I don't want to loose my AT&T plan... |
yes the 2 networks are being mergerd into one big one... your phone may not know how to deal with it....technically speaking your phone may need an update (sent by cingular)
to find out....
on your phone press menu... setup...netrwork... choose network...
you will probabaly see a couple cingular and a tmobile... select the second cingular on the list... that is the combined network tower...
if you do that and there is no difference call customer care and ask for an OTA (over the air activation) to be sent...
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Phuleeeze
Posts: 1 |
Sun Jul 31, 2005 8:31 pm |
Same here. I demanded for free phones because on the Motorola V505 works inside my house (ONE BAR). My older phones do not work. My house is wooden and sit on top of a hill. Not a dead spot since V505 works well. But they always wanted me to switched to Cingular.
So don't switch to Cingular. Don't give up your AT&T service. Cingular made a promise that they are obligated to keep. Big brother is watching while we all getting screwed. Try use more advance phone model with better reception. Buy unlocked phones from internet.
Never switch to Cingular: (1) Evenings are starts at 9pm instead of 7pm. (2) Family plan is $20 more expensive. (3) Unlimited mmode is $20 more expensive.
The extra annoyance that I get calling Cingular for help are: (1) Repeating to ask for phone payment by phone. Their policy is that phone bills are due same day you receive it. This makes everyone of us late. I complained that it is wrong since we need to have time to review the bills and usually only have time in weekends. (2) Repeating to offer Cingular service without telling you the draw back of losing your AT&T contract. (3) Providing uncompetitive products so that you get poorer service.
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prclyn
Posts: 8
Phone Model:
Motorola V635
Service Provider:
Cingular |
Tue Aug 02, 2005 5:49 pm |
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to elmo01, thank you for your advice. I tried the network search, but the only choices I had were AT&T and Cingular network, and my phone was already set for the Cingular network. I contacted Cingular, and they did something (they didn't call it OTA), but they had me turn my phone off and they sent it a reset signal. This worked...for about four days. Then my reception went kaput again. I think I am going to research cingular's phone and try to find an unlocked one. Hopfully with one of their phones, I wont have the reception issue.
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elmo01
Posts: 2198
Phone Model:
Samsung SPH-M510
Service Provider:
Bell Canada |
Wed Aug 10, 2005 10:26 am |
| prclyn wrote: | | to elmo01, thank you for your advice. I tried the network search, but the only choices I had were AT&T and Cingular network, and my phone was already set for the Cingular network. I contacted Cingular, and they did something (they didn't call it OTA), but they had me turn my phone off and they sent it a reset signal. This worked...for about four days. Then my reception went kaput again. I think I am going to research cingular's phone and try to find an unlocked one. Hopfully with one of their phones, I wont have the reception issue. |
if you are getting an att in the list you area is being integrated at this time... it will pass in relativley soon...prolly a coupla weeks... then you get the advantage of both networks
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Verizonuser82
Posts: 68
Phone Model:
Motorola RAZR V3m
Service Provider:
Verizon Wireless | It's the Network. |
Fri Aug 26, 2005 2:40 pm |
Sorry if u care but i was browsing through here and reassuring myself that cingular sux. No one likes there service anywhere and they have the worst plan choices. All I can Say is that when yor att contract ends dont migrate to cingular go with verizon or if u want to stay with
GSM, T-mobile.
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prclyn
Posts: 8
Phone Model:
Motorola V635
Service Provider:
Cingular |
Fri Aug 26, 2005 4:06 pm |
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I switched to a motorola V635. I no longer have any reception problems, it must have been the Seimens SL56. I contacted Cingular because I could not access the internet with the V635. They do not use this phone, but they e-mailed me the information for the V600. I used that information to set up the web acess and it worked. This is the first time since Cingular took over that I have had favorable service from them. My contract has ended so I am now a month to month customer. I'll stick around until they make me mad, then I will switch to T-Mobile, I've heard good things about them
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canuckCSR
Posts: 39
Phone Model:
Samsung A660
Service Provider:
SaskTel |
Sun Aug 28, 2005 7:53 am |
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Alright. So first - no merger, Cingular BOUGHT AT&T Wireless for cash. Legally, no more AT&T Wireless. However, Cingular will honor every detail of every plan that AT&T W/S customers agreed to for as long as the device works. The buy-out changed no part of anyone's plan - that has to happen voluntarily. And the buy-out happened far earlier than customers think it did. (I'm a former AT&T W/S (AWS) rep, by the way.) I wornk with customers who feeel the network failing. EVER WONDER WHAT IT WAS LIKE TO BETA-MAX USR IN A VCR WORLD? Or, a cassette-tape user in a DVD world? Welcome To Aging Technology. Upgrade - get a phone that 170 countries world-wide use, instead of the phone that 28 countries use, and, really - just climb aboard! Welcome to where almost EVERYONE else is!
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canuckCSR
Posts: 39
Phone Model:
Samsung A660
Service Provider:
SaskTel |
Sun Aug 28, 2005 8:02 am |
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Sorry - I crammed several thoughts into one post, and did badly at i. Bad spelling and grammar are my own pet-peeves - Why did I sin/mess-up like that?
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elmo01
Posts: 2198
Phone Model:
Samsung SPH-M510
Service Provider:
Bell Canada |
Mon Aug 29, 2005 7:11 am |
| canuckCSR wrote: | | Sorry - I crammed several thoughts into one post, and did badly at i. Bad spelling and grammar are my own pet-peeves - Why did I sin/mess-up like that? |
some good points tho... the BETAMAX and VHS in a DVD world is a good one I'm gonna use it!
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