I had a Motorola V551 with Cingular and switched to T-Mobile. When I tried to switch the sim cards out the phone asked for a subsidy code. I put in all zeros and now the phone won't let me do anything. It says contact service provider and will only let me call 911. Can anyone help me out here?
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duceduc Posts: 2124
Phone Model: iPhone1G, 3G Unlocked
Service Provider: Softbank
Tue Jul 26, 2005 7:56 pm
We can't help you on that. You have locked yourself out. You must contact your provider for the PUK.
ididwhat_no Posts: 2
Phone Model: Motorola v551
Service Provider: cingular
Tue Jul 26, 2005 10:31 pm
Do I call Cingular or T-Mobile? I don't mean to sound dumb, but what is PUK?
duceduc Posts: 2124
Phone Model: iPhone1G, 3G Unlocked
Service Provider: Softbank
Wed Jul 27, 2005 8:41 am
Since you are using t-momo sim, the phone must be locked to cingular. I would say cingular.
Hey ididwhat_no
Have you had any luck? I have a Cingular v551 also that I want to use with my Tmobile. Thanks
Lexie
dakis2001 Posts: 2
Phone Model: v551
Service Provider: cingular
Thu Aug 25, 2005 10:46 am
duceduc wrote:
We can't help you on that. You have locked yourself out. You must contact your provider for the PUK.
duceduc
I think you misunderstud the original post. The error message is not a PUK message. There is no other prompt to input any numbers other than 911 for emergency. The error message reads " Contact Service provider"
apparently the phone is blocking all sims other than the current providers sim.
I am in the same situation. Anyone have any other solutions to this??
dakis2001 Posts: 2
Phone Model: v551
Service Provider: cingular
Thu Aug 25, 2005 10:49 am
ididwhat_no wrote:
Do I call Cingular or T-Mobile? I don't mean to sound dumb, but what is PUK?
ididwhat_no
obtaining the PUK from cingular will not help you in this situation.
I have done that already, there is no prompt to enter the PUK code
unless there is a hidden way of entering this code perhaps.
does anyone know how to enter codes without being prompted to do so?
antreese34 Posts: 1
Phone Model: motorola
Service Provider: cingular
Mon Mar 13, 2006 3:52 pm
how can I get my cingular Subsidy code for my v551 phone
belarusboy Posts: 1
Sun Oct 22, 2006 11:00 pm
I was in the same situation couple days ago.The best thing to do is to unlock using via usb cable.It's easy.
elmo01 Posts: 2342
Phone Model: Samsung SPH-M510
Service Provider: Bell Canada
Tue Oct 24, 2006 9:51 am
antreese34 wrote:
how can I get my cingular Subsidy code for my v551 phone
call cingular... tell them you are going to be travelling internationally and you want the subsidy code so you can use a foriegn prepaid sim
