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Home > Cell Phone Forums > Manufacturers Talk > Samsung Talk > Samsung e720 pims and file managr cant connect!

Samsung e720 pims and file managr cant connect!

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milba
Antenna Booster Novice
Posts: 3

Phone Model:
e720
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Sat Aug 13, 2005 1:07 am 
hi
i just bought a e720 and am currently trying to add stuff into my phone through the program pims and file manager, however when i open the pims program and try to reload, all i get is a COM1: connection error ( i have tried to fix this by changing it to the other choice that i have which is COM3 and that also doesnt work) and on the bottom of the window it says that im still offline and as a result im completely stuck as to where to go from now. any help would be much appreciated! milly~

ps im trying to connect via a usb cable
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js1662
Faceplate Artist
Posts: 515

Phone Model:
SGH-E316; Nokia 6020

Service Provider:
Rogers & Fido
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Sat Aug 13, 2005 2:53 pm 
Make sure you got a compatible cable. E720 need a special cable and not many models are compatible to E720. As far as I know from Mobileaction, the compatible models are:

E620 / E720 / P730 / P738
milba
Antenna Booster Novice
Posts: 3

Phone Model:
e720
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Sun Aug 14, 2005 2:32 am 
well the cable that i got came with the phone, (in the box ) so im assuming that it is the right cable unless samsung is releasing phones with wrong cables lol

also does anyone know where i could get a copy of the pims and file manager read me?

js1662
Faceplate Artist
Posts: 515

Phone Model:
SGH-E316; Nokia 6020

Service Provider:
Rogers & Fido
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Sun Aug 14, 2005 2:48 am 
Well, in that case, the problem should be related to setting or driver. Besides the cable, does it come with software CD? It sounds like it doesn't come with the PIMS which is strange if they only provide the cable but not the software. Anyway, you can get the PIMS from Samsung in the following link:

http://www.samsung.com/search/search.asp?qt=E720&la=en&col=wu+ws+downl oad&tabpage=1&radio=1&select=0&x=9&y=10

By the way, when you connected your phone to the cable, did it detect new hardware and is it kind of plug and play? If not, you probably have to install a driver for the cable. You have to get that figure out or else it still won't work with PIMS.
milba
Antenna Booster Novice
Posts: 3

Phone Model:
e720
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Sun Aug 14, 2005 6:29 am 
yeah they gave me the soft ware (easy studio) and i have checked in driver management and its COM3 with 115600 and changed the setup accordingly however now it says cannot connect driver is offline, try switching to online mode. and after that i get confirm connection:COM3 coming up argh lol if you can offer any more advice that would be great (ps thanks for the help you have offered already)

zzr600_kwak
Radiation Shield Addict
Posts: 62

Phone Model:
p510/e720/g600

Service Provider:
vodaphone
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Sat Aug 20, 2005 12:28 pm 
try donwloading usb driver from samsungs site, the port thing is weird, device manager shows its connected on port4 but i have to select 5 in pimms, work that one out. update your driver and it should work
ataranji
Antenna Booster Novice
Posts: 1

Phone Model:
9122648806
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Thu Sep 29, 2005 4:46 pm 
after hours of trying i could connect e720 to pc but the next day when i wanted to start the pims and file manager it says``Cannot open port and this program and this program is switched in offline mode.after,try to swich online``please tell me how should i make it online again.
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