ugh, ive had the phone for under a month, i pull it out the other night and suddenly the only key on the keypad that works is the on and off switch~!! This has to be a defect, and i don't know rather to go through Motorola or my providor (cingular) for a replacement, any ideas thoughts suggestions? ANYTHING, a fix would be great too
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Samsung Posts: 3141
Phone Model: Motorola RAZR2 V8
Fri Aug 19, 2005 2:12 am
remove battery, reinsert. If nothing is different call service provider and get replacement.
Samsung Posts: 3141
Phone Model: Motorola RAZR2 V8
Fri Aug 19, 2005 2:13 am
Oh p.s. check for water damage too, circular sticker underneath the battery. Red is water damaged and voided warranty, white is no water damage.
wotever Posts: 1
Phone Model: Razr V3
Service Provider: Cingular
Mon Aug 22, 2005 3:24 pm
Same thing here.
Only button working is the on/off.
SnakeEyes Posts: 2
Phone Model: Motorola V3 Black
Service Provider: Telia / Halebop
Thu Aug 25, 2005 3:31 am
Iīve got the damn same problem myself - it almost seems to be a quite commom problem with the V3???
For me the whole deal started with the buttons on the sides of the clamshell lid / screen just not working... And then when I restarted the phone I couldnīt enter my PIN-code since the only button that seems to work now is the on/off-button...
Isnīt there any way to "bypass" the key input on the V3, like for instance somehow using the USB-cable and the mobile PhoneTools software that came with the phone?
I just need to make a backup copy of my phonebook to my computer first, then I can swing by my dealer and get a replacement phone...
But I do NEED that backup since Iīve been a big enough dummy not to save my phonebook to my SIM or using the backup tool earlier...
danspag15 Posts: 3
Phone Model: RAZR V3
Service Provider: Cingular
Thu Aug 25, 2005 5:49 am
i read an article its a defect with some of the phones, caused by your problems, the "UP" side key gets messed up, and then locks up ALL of the keys, im getting a replacement tommarow, its the only solution....try to have your dealer print the numbers off the phone, if you use a USB hookup you should still be able to pull them off, then put them back on....for you guys that have had it longer then a warrenty, just try anyway its a known manufactures defect
SnakeEyes Posts: 2
Phone Model: Motorola V3 Black
Service Provider: Telia / Halebop
Thu Aug 25, 2005 6:02 am
danspag15 wrote:
i read an article its a defect with some of the phones, caused by your problems, the "UP" side key gets messed up, and then locks up ALL of the keys, im getting a replacement tommarow, its the only solution....try to have your dealer print the numbers off the phone, if you use a USB hookup you should still be able to pull them off, then put them back on....for you guys that have had it longer then a warrenty, just try anyway its a known manufactures defect
Thanks for the clarification there...
But my main problem still exist - how the heck am I going to get the phonebook and photos of my V3 since I canīt enter the PIN upon restarting the phone? Is there perhaps some way that I can edit one of the seems to turn of the "enter PIN"-prompter???
danspag15 Posts: 3
Phone Model: RAZR V3
Service Provider: Cingular
Thu Aug 25, 2005 12:00 pm
try buying a USB cable, or take it to your store, they were able to pull the numbers off mine with their in-house software (whatever it is) maybe you will have the same luck?
archimedia Posts: 3
Phone Model: Motorola V3
Service Provider: O2
Mon Sep 05, 2005 9:15 am
I have exactly the same problem -
Has anyone resolved this problem without having to send back the phone?
thanks.
Samsung Posts: 3141
Phone Model: Motorola RAZR2 V8
Mon Sep 05, 2005 6:10 pm
www.motox.us at the bottom of the screen under bulletin board.
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