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Home > Cell Phone Forums > Manufacturers Talk > Motorola Talk > V3 Razr - Ringtone ID plays when text message received! Why?

V3 Razr - Ringtone ID plays when text message received! Why?

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poneill1965
Antenna Booster Novice
Posts: 1

Phone Model:
KRZR K1 - unbranded

Service Provider:
T-Mobile
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Sun Apr 15, 2007 7:32 pm 
mikekay10 wrote:
There is a workround which involves having the number recognised differently - you need to edit SEEM 0032_0001 offset 3E - bit 4: for purposes of linking name in phonebook with caller ID number, xxx-xxxx = xxx-xxx-xxxx = 1-xxx-xxx-xxxx = +1-xxx-xxx-xxxx (0 on, 1 off)

Set it to off


I tried this workaround on my KRZR K1 which is suffering from the same call/message ringer problem, but to no effect.

- The SEEM edit functioned exactly as described (e.g. a phonebook entry "yyy-zzzz" no longer matches an incoming call from "1-xxx-yyy-zzzz", as it does without the edit).
- HOWEVER, it did not fix the call/message ringer ID problem.

This solution relies on the claim that incoming MESSAGE ID's have a different format (include international prefix) from incoming CALL ID's (no international prefix). In my case, that wasn't true. With phone book entries like "1-xxx-yyy-zzzz", both calls and messages were matched and set off the same ringer ID. Maybe my provider or the provider from which the message originates has some effect of the incoming MESSAGE ID format.

Has this workaround worked for ANYONE. If so, on which phone, S/W or provider?

BTW: My Wife has a KRZR K1m (CDMA) with Verizon FLEX and it doesn't have this problem. This reassures me that there might be some configuration (maybe SEEM) that will force the underlying software to behave sensibly.
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Towerguy
Antenna Booster Novice
Posts: 2
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Sat May 26, 2007 4:21 pm 
poneill1965 wrote:
mikekay10 wrote:
There is a workround which involves having the number recognised differently - you need to edit SEEM 0032_0001 offset 3E - bit 4: for purposes of linking name in phonebook with caller ID number, xxx-xxxx = xxx-xxx-xxxx = 1-xxx-xxx-xxxx = +1-xxx-xxx-xxxx (0 on, 1 off)

Set it to off


I tried this workaround on my KRZR K1 which is suffering from the same call/message ringer problem, but to no effect.

- The SEEM edit functioned exactly as described (e.g. a phonebook entry "yyy-zzzz" no longer matches an incoming call from "1-xxx-yyy-zzzz", as it does without the edit).
- HOWEVER, it did not fix the call/message ringer ID problem.

This solution relies on the claim that incoming MESSAGE ID's have a different format (include international prefix) from incoming CALL ID's (no international prefix). In my case, that wasn't true. With phone book entries like "1-xxx-yyy-zzzz", both calls and messages were matched and set off the same ringer ID. Maybe my provider or the provider from which the message originates has some effect of the incoming MESSAGE ID format.

Has this workaround worked for ANYONE. If so, on which phone, S/W or provider?


I just received a new Razr which has a date code in April 2007 and it still rings the same ringtone for an incoming call and SMS text message, when a phonebook entry is assigned a ringtone. I agree with all the others here in that this feature is VERY annoying and I can't imagine what the Motorola software writers were thinking. No other phone I've ever used (and I've used a lot) has ever worked this way. As mentioned above, the SEEM edit floating around doesn't always work, and may be carrier-specific. (Besides the time-consuming issue of downloading and learning all of the SEEM editors and the risk of phone damage.) If Motorola would just come out with a flash load that changed this feature back to the way it was, then it would simply be a short trip to a sales store for a re-flash for those of us that want to assign ringtones, but desire the global text alert for all entries. Or better yet, give us the choice to assign both an incoming call alert and an incoming SMS alert to each entry.
Towerguy
Antenna Booster Novice
Posts: 2
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Sun May 27, 2007 4:25 pm 
Just received an official response from Motorola in an e-mail exchange on their web site. They are "Sorry to inform you that this feature is unavailable in this phone."
I'm seriously thinking of going back to my v710, as this ringtone issue is not the only annoying thing about this new RAZR. Just found out that I cannot edit quickkey #1 (voicemail) to have pauses and my password automatically entered. I have to go into the message menu and dial voicemail from there to do that. This RAZR is a big step backwards in my opinion.
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