| Author |
Message |
Phrost6
Posts: 3
Phone Model:
Sierra Wireless VoQ Professional (A11 North American)
Service Provider:
Cingular (Orange) |
 
Sun Sep 11, 2005 10:10 pm |
I originally had a Nokia 3595.. never really liked the thing, just reminded me of a cheezy phone. When using wireless internet express (MEdia net unlimited) it used to start connecting, the black G for GPRS would pop up in the left corner for a few seconds then disapper and the browser would exit back to the desktop, never having opened the main page. Powering the phone off and on would fix the issue. I blamed all of this on the phone and went out and got the sierra wireless VoQ (MS Smartphone 2003 based).
Now, even with it, occasionally GPRS will stop working. The signal icon in the upper right will display the square G for GPRS for 2-3 seconds, then disapper, then it'll spit back unable to connect.. check your settings/etc. If I put the phone in Flight Mode (radio off) then turn the radio back on (forcing it to reregister with the tower) everything will work fine for a few hours. Then the cycle repeats.
Anyone had this problem or have any idea what might be causing it? I've tried multiple different settings for the GPRS connection (No IP, using the 66. IP, WAP proxy/etc) all have the problem after a few hours (not a few hours of actively using GPRS, just of the VoQ or my nokia being on). BTW, this is using wap.cingular for MEdia net, not isp.cingular (PDA/BlackBerry).
I'd appreciate any insight you all might have.
Thanks,
P
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grumpy21
Posts: 4
Phone Model:
Treo 650
Service Provider:
Cingular |
Mon Sep 12, 2005 6:04 pm |
I've had the same problem for the last day or two with my Palm Treo 650. I'm here in coastal SC and Customer Service didn't have a clue. Told me to check my settings, which have not changed.
I suppose that our only hope is that it will sort itself.
By the way, where are you located?
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Phrost6
Posts: 3
Phone Model:
Sierra Wireless VoQ Professional (A11 North American)
Service Provider:
Cingular (Orange) |
Mon Sep 12, 2005 6:37 pm |
Ohio, A little north of Hamilton.
Called Cing customer service today.. they said they upgraded something on the SIM card, who knows if that'll fix it. They also said the IMEI in their records was the one from the old phone and adding the IMEI from the new one might also improve it. We'll see...
 -P
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grumpy21
Posts: 4
Phone Model:
Treo 650
Service Provider:
Cingular |
Mon Sep 12, 2005 6:59 pm |
I saw someone from North Carolina and someone else from West Virginia with the same problem on another board.
Really makes you wonder what is going on.
I suppose that it is worth another call to customer service.
Thanks.
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BigRUSS
Posts: 2105
Phone Model:
two cans ( del monte) and some string,
Service Provider:
RussCo |
Mon Sep 12, 2005 7:16 pm |
the fact that it is a wireless internet conections working off radio waves could have a little something to do with it. internet from phones like cell phones themselfs are for conviniance not for perminate usage,
thats like haveing a prtable tv and expeciting it to work all the time every where everywhere
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Phrost6
Posts: 3
Phone Model:
Sierra Wireless VoQ Professional (A11 North American)
Service Provider:
Cingular (Orange) |
Mon Sep 12, 2005 7:23 pm |
| BigRUSS wrote: | the fact that it is a wireless internet conections working off radio waves could have a little something to do with it. internet from phones like cell phones themselfs are for conviniance not for perminate usage,
thats like haveing a prtable tv and expeciting it to work all the time every where everywhere |
So, If from the exact same location, turning the radio on and off will fix the problem for at leasst two hours, how would you explain it?
-P
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grumpy21
Posts: 4
Phone Model:
Treo 650
Service Provider:
Cingular |
Tue Sep 13, 2005 7:14 am |
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Customer service says that there are issues/problems here in South Carolina right now and will be cleared within 24 to 48 hours.
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loki
Posts: 5 |
Mon Oct 03, 2005 3:04 am |
| BigRUSS wrote: | | the fact that it is a wireless internet conections working off radio waves could have a little something to do with it. internet from phones like cell phones themselfs are for conviniance not for perminate usage, |
In most other parts of the world the GSM networks are indeed robust enough to support data as a primary function. In Europe and Asia one would find there are millions of subscribers using it for primary Internet access particularly for email. That will continue in the States with the implementation of EV-DO and other 3G nets. What's happened is Cingular (as well as others but particularly ATT and Cingular) has been slow in implementing the technology and has not implemented even the currently available technology to the fullest.
I've found the Cingular network in the US to be spotty at times when supporting GPRS. Usually I try again a few minutes later or transit to another cell and it's fine. At one point when I was living in Seattle for a few days I couldn't use GPRS downtown. When I power cycled the handset all was fine. My point is, it's the way the vendor is operating or implementing the network more than it is the particular technology.
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