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beareeyeaan
Posts: 26 |
 
Tue Sep 13, 2005 5:26 pm |
Yesterday i wanted to quit my mom's account to resign up, except this time under my name and for 3 new phones. Funny thing is, T-mobile truly cares for their clients- even as to offer me a free month of service for my family just for staying with them for an extra month. Then the Rep offered me three FREE, yes, count em, three free new phones of my choice. Eager to take 3 Treo 650s, i decided not to because the cell phone dealer i subscribe from offers great service and discount for more than four years.
But if anyone wants to try this trick, i hope you get lucky and run into a nice rep.
PS: i told them i lost my job and started to cry- maybe that acting got me that far.
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Technical Care
Posts: 63
Phone Model:
v300 (yea I know its old school)
Service Provider:
T-Mobile (DURR) |
Tue Sep 13, 2005 11:35 pm |
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Your acting had nothing to do with it. T-Mobile is in the business of satisfying customers. It's not a trick....I think you are wrong for trying to trick a service provider, but hey maybe you don't have morals.
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beareeyeaan
Posts: 26 |
Wed Sep 14, 2005 6:34 pm |
First of all, i declined their offer:
"I decided not to because the cell phone dealer I subscribe from offers great service and discount for more than four years. "
So dont be such a jerk-off telling me I lack morals because I did the right thing.
I however do agree that t-mobile has satisfying service support, but to offer me that 3 free cell phone deal sounded farfetch'd, even the T-mobile representative was in cataleptic astonishment.
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Technical Care
Posts: 63
Phone Model:
v300 (yea I know its old school)
Service Provider:
T-Mobile (DURR) |
Wed Sep 14, 2005 10:56 pm |
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Hey electricity company....I lost my job so I was wondering if you could give me some bonus kilowatts! shameful
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kiwifruit
Posts: 22 |
Wed Sep 14, 2005 11:32 pm |
I too think it is shameful to get on the line with a CSR and start crying and faking it. T-mobile is in the business of satisfying their customers and making them happy. I have been with them since they were VoiceStream and would never dream of calling in and trying to get something for nothing. When you do that, you force the company into giving you your free phones and free service, but then, that could cause Tmobile to raise their prices and force all other honest custmers into having to pay more money for new devices and/or their bills. I myself being a Tmobile customer, would rather not have to pay more money for my service. Keep this in mind next time you want to cry wolf on the phone to get something free. 
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beareeyeaan
Posts: 26 |
Thu Sep 15, 2005 2:50 am |
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first of all i never cried wolf to get something for free, read before you post. i just wanted to see how far they would go to satisfy their customers.
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nowire
Posts: 6 |
Thu Sep 15, 2005 3:32 am |
Wirelessly posted (MOT-V300/0B.09.72R MIB/2.2 Profile/MIDP-2.0 Configuration/CLDC-1.0)
| Quote: | Originally posted by Technical Care
Your acting had nothing to do with it. T-Mobile is in the business of satisfying customers. It's not a trick....I think you are wrong for trying to trick a service provider, but hey maybe you don't have morals. |
It does damn well at satisfying me. T-Mobile will surpass all the other mega-carriers with THIER great business morals.
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kiwifruit
Posts: 22 |
Thu Sep 15, 2005 10:53 am |
| beareeyeaan wrote: |
PS: i told them i lost my job and started to cry- maybe that acting got me that far. |
You never cried wolf?
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beareeyeaan
Posts: 26 |
Thu Sep 15, 2005 2:29 pm |
did it matter? it had no intentions whatsoever to scam or hurt anyone
i totally agree with nowire, best service in terms of reception, courteousy and technical help + now with the katrina aid
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