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Home > Cell Phone Forums > Manufacturers Talk > Motorola Talk > Set up of unlocked phone

Set up of unlocked phone

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4944joan
Antenna Booster Novice
Posts: 3

Phone Model:
Motorola V220

Service Provider:
Rogers Canada
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Mon Oct 10, 2005 8:52 am 
I have an "unlocked" Motorola V220 that I bought in England. I live in Canada and my service provider is Rogers. When I insert my existing Rogers SIM card in the V220, I can get all of the features to work, with the exception of internet access. The phone defaults to a British internet provider and so I keep getting the message that connection was unsuccessful. I would think that the Rogers internet access info would be embedded on the SIM card, but that obviously isn't the case. Does anyone know how I can change this particular setting on the phone so tht I can get internet access on this phone?

Thanks very much,
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veilfore89
Handle It
Posts: 1396

Phone Model:
Motorola Q9h(GSM), V551(GSM), T720i(GSM), T720g(GSM)(DEAD
), T730(CDMA), Samsung x427m(GSM), Siemens A56i(GSM), E-815(CDMA)

Service Provider:
AT&T Wireless
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Mon Oct 10, 2005 6:24 pm 
You'd have to get the Rogers WAP setup and manually create a profile in web sessions in the phones settings. Otherwise its still running on the service that it was unlocked from.
4944joan
Antenna Booster Novice
Posts: 3

Phone Model:
Motorola V220

Service Provider:
Rogers Canada
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Mon Oct 10, 2005 9:00 pm 
Sorry -- I am new to this. Is the WAP setup something I can easily get access to (and if so, where from)? I did contact Rogers about this, and as you can imagine, they were less than helpful because it's not one of their phones.

Thanks again.

veilfore89
Handle It
Posts: 1396

Phone Model:
Motorola Q9h(GSM), V551(GSM), T720i(GSM), T720g(GSM)(DEAD
), T730(CDMA), Samsung x427m(GSM), Siemens A56i(GSM), E-815(CDMA)

Service Provider:
AT&T Wireless
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Mon Oct 10, 2005 11:23 pm 
Well I'll see what I can find, I don't know where I can dig up rogers WAP info.
4944joan
Antenna Booster Novice
Posts: 3

Phone Model:
Motorola V220

Service Provider:
Rogers Canada
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Sun Oct 16, 2005 7:32 am 
After several calls to Rogers, I finally got the WAP and DNS info, but the phone still won't access the internet. I keep getting the message Server Not Available. Contacted Motorola and it turns out this is a common problem with any phones from the UK or Europe, as the browser software in the phone is not compatable with North American software. Motorola can re-Flash(?) the phone for me and load NA software onto it, but it will cost me $160 Cdn. for them to do it -- so of course, I'm probably going to end up doing exactly what they want me to do, and that is buy another phone.

Just wanted to let anyone who is considering buying a used phone from eBay or anywhere to make sure it's a North American phone (unless you've got the technical knowledge to re-Flash the phone yourself).

Thanks to Veilfore89 for your assistance on this.

elmo01
Moderator
Posts: 2186

Phone Model:
Samsung SPH-M510

Service Provider:
Bell Canada
Reply with quote Report post to Moderator
Sun Oct 16, 2005 8:51 am 
4944joan wrote:
I have an "unlocked" Motorola V220 that I bought in England. I live in Canada and my service provider is Rogers. When I insert my existing Rogers SIM card in the V220, I can get all of the features to work, with the exception of internet access. The phone defaults to a British internet provider and so I keep getting the message that connection was unsuccessful. I would think that the Rogers internet access info would be embedded on the SIM card, but that obviously isn't the case. Does anyone know how I can change this particular setting on the phone so tht I can get internet access on this phone?

Thanks very much,


Rgers sells the V220... they support that device... just dont tell them that you bought it in the UK....

from the rogers website

Please contact Interactive Mobile Services Customer Support as follows:
Monday to Friday: 8:00am to 9:00pm
Saturday and Sunday: 10:00am to 6:00pm at 1-866-931-3282 (1-866-931-DATA - Option 3).
dwayne dibbly
Antenna Booster Novice
Posts: 2

Phone Model:
V547

Service Provider:
orange
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Sun Oct 16, 2005 3:21 pm 
I got a v547 from o2 and unlocked it then i had to phone orange up for them to enable wap and send the settings in an sms message, now i know your in a different country but perhaps your phone people do a similar thing and can do it for you?

elmo01
Moderator
Posts: 2186

Phone Model:
Samsung SPH-M510

Service Provider:
Bell Canada
Reply with quote Report post to Moderator
Sun Oct 16, 2005 4:21 pm 
4944joan wrote:
After several calls to Rogers, I finally got the WAP and DNS info, but the phone still won't access the internet. I keep getting the message Server Not Available. Contacted Motorola and it turns out this is a common problem with any phones from the UK or Europe, as the browser software in the phone is not compatable with North American software. Motorola can re-Flash(?) the phone for me and load NA software onto it, but it will cost me $160 Cdn. for them to do it -- so of course, I'm probably going to end up doing exactly what they want me to do, and that is buy another phone.

Just wanted to let anyone who is considering buying a used phone from eBay or anywhere to make sure it's a North American phone (unless you've got the technical knowledge to re-Flash the phone yourself).

Thanks to Veilfore89 for your assistance on this.


recheck your APN...or access point name with the rogers people... its commonly overlooked...

Samsung
~Moto Hacking God~
Posts: 3141

Phone Model:
Motorola RAZR2 V8
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Sun Oct 16, 2005 11:48 pm 
http://shoprogersfaq.custhelp.com/cgi-bin/shoprogersfaq.cfg/php/enduse r/std_adp.php?p_sid=*nLuOjPh&p_lva=&p_faqid=2077&p_created=1029262737& p_sp=cF9zcmNoPTEmcF9ncmlkc29ydD0mcF9yb3dfY250PTI4JnBfc2VhcmNoX3RleHQ9d 2FwIG9uIHVuc3VwcG9ydGVkICZwX3NlYXJjaF90eXBlPTQmcF9wcm9kX2x2bDE9fmFueX4 mcF9wcm9kX2x2bDI9fmFueX4mcF9zb3J0X2J5PWRmbHQmcF9wYWdlPTE*&p_li=
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