| Author |
Message |
Eddie Kukiela
Posts: 3
Phone Model:
Kyocera K10 Royale
Service Provider:
Virgin Mobile USA |
 
Tue Nov 08, 2005 11:01 pm |
Cingular Wireless stole $60 of my my money! I was spending around $300 a month on Pay-As-You-Go service, so I switched to a Pick-Your-Plan service, and then they did not give me the $60!
I am going to take them to court to get my money back. I requested a refund from rep ID# 11806 at 1-866-499-7888, a phone number given to me by an employee at the Cingular Wireless office of the president.
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steva11
Posts: 1680
Phone Model:
w810i/pearl
Service Provider:
Rogers |
Tue Nov 08, 2005 11:18 pm |
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why are you entitled to $60 and how did they not "give it to you"? if you're spending that much on prepaid, you should go post-paid.
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Celtic Dragon
Posts: 252
Phone Model:
SE w610i/BJ II
Service Provider:
Cingular/AT&T |
Wed Nov 09, 2005 11:47 am |
1) you really need to get off prepaid if you're spending that much
2) its says right in the Terms of Service that account payments are not returnable or transferable.
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Eddie Kukiela
Posts: 3
Phone Model:
Kyocera K10 Royale
Service Provider:
Virgin Mobile USA |
Wed Nov 09, 2005 5:39 pm |
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I have now been considering contract plans.
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Eddie Kukiela
Posts: 3
Phone Model:
Kyocera K10 Royale
Service Provider:
Virgin Mobile USA |
Thu Nov 10, 2005 1:37 am |
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Why am I entitled to $60? I switched to a Pick-Your-Plan account and I lost the $60 in my account. A quick search of the Cingular forums confirms that this should have been transferred.
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steva11
Posts: 1680
Phone Model:
w810i/pearl
Service Provider:
Rogers |
Thu Nov 10, 2005 10:53 pm |
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When a customer swtiches from an ATTW gophone to a cingular gophone, we can do a blance transfer. I'm not positive how it works from cingular to cingular, but my suggestion would be to call recievables management to get a balance transfer submitted.
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Kvalich
Posts: 36
Phone Model:
Motorola v551
Service Provider:
Cingular |
Mon Nov 14, 2005 4:25 pm |
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can't transfer balance its in the terms in conditions and by using the phone you agree to the terms and conditions so you don't have any grounds to sue
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