| Author |
Message |
dataconnect
Posts: 10
Phone Model:
Blackberry 7280
Service Provider:
Cingular Blue |
 
Wed Nov 09, 2005 6:03 pm |
In another thread I posted the URL for Sony Ericsson's Over The Air setting updates.
http://www.sonyericsson.com/spg.jsp?cc=us&lc=en&ver=4000&template=ps1& zone=ps&lm=ps1
I thought it would be neat to post links to websites that CSRs use on a frequent basis.
Here's Nokia's OTA site: http://www.nokia.com/nokia/0,,71993,00.html
Do you have any you use on a regular basis?
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dataconnect
Posts: 10
Phone Model:
Blackberry 7280
Service Provider:
Cingular Blue |
Wed Nov 09, 2005 6:19 pm |
Here's another one I use on a fairly frequent basis.
Ever ask a customer what phone they have only to hear "I dunno"? Well, get the imei from them (have them press *#06#) and use the IMEI number analysis located here:
http://www.numberingplans.com/?page=analysis
You can also do other things like look up a sim card ICCID to see what carrier it belongs to.
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Samsung
Posts: 3141
Phone Model:
Motorola RAZR2 V8 |
Wed Nov 09, 2005 8:59 pm |
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A large collection of star codes: http://www.geckobeach.com/cellular/secrets/gsmcodes.asp
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dataconnect
Posts: 10
Phone Model:
Blackberry 7280
Service Provider:
Cingular Blue |
Thu Nov 10, 2005 1:03 am |
Good one.
I bet most GSM-based reps already know this one, but another I use frequently is http://www.gsmworld.com/index.shtml which has coverage maps for all GSM carriers in the world broken down by frequency. It even lists roaming agreements per carrier.
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Samsung
Posts: 3141
Phone Model:
Motorola RAZR2 V8 |
Sat Nov 12, 2005 12:27 am |
DOTAC (Device Over the Air Configurator) for T-Mobile UK customers -> https://secure.mouse2mobile.com/clients/tmobileFL/
DOTAC (Device Over the Air Configurator) for T-Mobile USA customers -> https://secure.mouse2mobile.com/clients/tmobileUS/ota_support/
Tutorial Site for Cingular Models -> http://tutorials.cingular.com/tutorial/web_tutorials/tutorialLogin?min _msisdn=8888888888&subscriberType=cing
OTA Configurator for AT&T customers -> http://support.cingular.com/cngapp/support/index.jsp
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steva11
Posts: 1687
Phone Model:
w810i/pearl
Service Provider:
Rogers |
Sat Nov 12, 2005 1:09 am |
this isn't frequent, but it has become a quick resource for help with international calls
www.countrycallingcodes.com
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steva11
Posts: 1687
Phone Model:
w810i/pearl
Service Provider:
Rogers |
Sat Nov 19, 2005 11:07 pm |
| dataconnect wrote: | Here's another one I use on a fairly frequent basis.
Ever ask a customer what phone they have only to hear "I dunno"? Well, get the imei from them (have them press *#06#) and use the IMEI number analysis located here:
http://www.numberingplans.com/?page=analysis
You can also do other things like look up a sim card ICCID to see what carrier it belongs to. |
does anyone have a site like this for ESN's? I've had a couple customers try and activate non-AWS phones and it could help.
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steva11
Posts: 1687
Phone Model:
w810i/pearl
Service Provider:
Rogers |
Sun Nov 20, 2005 9:51 pm |
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Is there a website that can identify if a GSM phone is stolen or not by the IMEI?
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steva11
Posts: 1687
Phone Model:
w810i/pearl
Service Provider:
Rogers |
Sun Nov 20, 2005 10:41 pm |
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sorry for posting without websites here, but i found teh answer to the question. there is no database for IMEI's, only ESN's. and i was informed only our tech dept. has access to that list...in case anyone was wondering
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elmo01
Posts: 2181
Phone Model:
Samsung SPH-M510
Service Provider:
Bell Canada |
Wed Nov 23, 2005 9:54 am |
| steva11 wrote: | | sorry for posting without websites here, but i found teh answer to the question. there is no database for IMEI's, only ESN's. and i was informed only our tech dept. has access to that list...in case anyone was wondering |
we have access to it... you get the esn... plug it into Axys and it will tell you...
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