| Author |
Message |
gladys hardin
Posts: 1 |
 
Wed Dec 14, 2005 2:27 pm |
Hi
I have $4800 bill, that Cingular is demanding i pay full in less than 20day or will damage my credit with collection that i did not make. Some one used my sim card and made El Salvadore calls and they will not help locate who... i reported it to police but never heard anything back and called case still inactive with no results... (wonder how much effort they using?).... Cingular will not work with me at all. I have spoke with managers on phone and written letter ... no response from letter other than a new bill where they are charging me $71.00 dollars additional for bill not being paid.
Iam lost .. a single parent who do not have almost $5 thousand dollar to just hand Cingular.. and i did not even make the calls. I find it interesting they have a fraud department but its not for this purpose they said.
I did not ask for international on my phone and I never knew some one could just put your sim card in their phone and start using it. I had a problem trying to get a new phone once because they said it had to be unlock.... had a At&t phone when they switched to Cingular so i figured before some one could use your sim card they would have to have it unlocked.. no no no believe me am the a witness and sad one at that i tell you.
I can not afford to pay but i can not afford them to destroy my credit. I tried even doing payments but they do not have that ability...they said.
Help ..not sure what to do.
Thanks Gladys
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BigRUSS
Posts: 2105
Phone Model:
two cans ( del monte) and some string,
Service Provider:
RussCo |
Wed Dec 14, 2005 4:29 pm |
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first of all the only way that could happen is if someon stole you phone and physicly used it to make the calls, if you have a teenager they probably called a sex chat that routed thru a local number to an intl number causing intl charges, THERE IS NO WAY TO CLONE A SIM CARD, so either you are lieing and mad the calls you self, your son is a total pervert or someone stole your phone made the calls and you failed to report it stolen and if it was cing will only go back 7 days from the day it was reported stolen
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steva11
Posts: 1687
Phone Model:
w810i/pearl
Service Provider:
Rogers |
Sat Dec 17, 2005 12:08 am |
if your phone was stolen, let cingular know. and as russ said, they'll go back 7 days. if it was in your possession, then you are responsible for the calls.
and sim cloning is possible, but the work that actually goes into it gives little benefit with security nowadays.
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bbernie
Posts: 34
Phone Model:
v551
Service Provider:
cingular |
Sat Feb 04, 2006 5:58 pm |
if there are 2 identical sims on the network wont it cause problems and the system will boot it off or come up w/ some sort of red flag (temporarily disable the card).
Also I assume there has to be a great deal of work involved in cloning a sim, because they are encrypted.
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neek
Posts: 117
Phone Model:
LG VX-8300
Service Provider:
Verizon |
Sat Feb 04, 2006 6:32 pm |
For the most part, a sim card number has three numbers associated with it. The ICCID, the PUK1, and the PUK2. The PUKs are SIM-generated, and for the most part random. If you produced a sim card of two equal numbers and put them on network, once registered and activated, each SIM would have two separate PUK codes. A red fleg will come up.
As well, the calls could be matched with the IMEI numbers, tower ids, and so forth; if the towers are, say, across the nation or across waters, flags will go up.
Fraud is nearly impossible and quick to catch.
However, it still doesn't mean that it doesn't happen, or didn't happen, or somehow someone messed with your phone so that all outgoing calls are being routed through El Salvadore. I'd stop talking to us tier 1 peons and communicate your issues to the Office of the President (see page 2 of your bill for the address).
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bbernie
Posts: 34
Phone Model:
v551
Service Provider:
cingular |
Sat Feb 04, 2006 7:51 pm |
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The fraud dept should be able to tell you where each of the calls were made, so lets say you live in san francisco, ca. And the calls originated in SF, CA. Or somewhere else where you make regular calls, then its going to look like there is no fraud because it fits your calling profile. But say they find that the calls are comming from florida then that would look suspicious and indicate further investigation of fraud.
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