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Home > Cell Phone Forums > Carriers Talk > T-Mobile Talk > Problems with Reception

Problems with Reception

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vidi00
Antenna Booster Novice
Posts: 3

Phone Model:
motorola v360

Service Provider:
t-mobile
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Thu Dec 15, 2005 5:15 pm 
We just got t-mobile a week back and it was working great with full reception on the cingular network while at home and then would change to t-mobile when we went out but for the last 2days we have no reception whatsoever at home and the customer service is saying that it is because we are in a fair zone it will not pick up any reception...

My question is that if it worked fine for a week why isnt it working now??

Will a cell phone signal booster help or should i just take the phones back???

They are also saying that they are working on getting towers installed in the near future maybe 2mnths or so.....if i decide to wait and they still dont set it up what are my rights?? Can i call and cancel will i be charge the early termination fee then???

Thanks in Advance
Krish
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mort
Radiation Shield Addict
Posts: 50

Phone Model:
Nokia 3120

Service Provider:
Cingular
Reply with quote Report post to Moderator
Thu Dec 15, 2005 8:52 pm 
You could have a bad cell phone. It may also be the weather. Heavy clouds and a lot of moisture in the air plays havoc with reception. But I'm leaning toward a bad phone. What do you have?
vidi00
Antenna Booster Novice
Posts: 3

Phone Model:
motorola v360

Service Provider:
t-mobile
Reply with quote Report post to Moderator
Thu Dec 15, 2005 9:21 pm 
mort wrote:
You could have a bad cell phone. It may also be the weather. Heavy clouds and a lot of moisture in the air plays havoc with reception. But I'm leaning toward a bad phone. What do you have?


Thanks for your response,we have a motorola v360

mort
Radiation Shield Addict
Posts: 50

Phone Model:
Nokia 3120

Service Provider:
Cingular
Reply with quote Report post to Moderator
Thu Dec 15, 2005 11:49 pm 
I understand that there has been problems with this particular cell phone. Talk to your local T-Mobile rep about swapping out.
vidi00
Antenna Booster Novice
Posts: 3

Phone Model:
motorola v360

Service Provider:
t-mobile
Reply with quote Report post to Moderator
Fri Dec 16, 2005 11:02 am 
mort wrote:
I understand that there has been problems with this particular cell phone. Talk to your local T-Mobile rep about swapping out.


Maybe You were right, I just had the sim changed and yday it said unregistered sim for some weird reason and i took it back to the store and exchanged it for a Razr and that seems better at picking up reception..even though it has just 1 bar it goes up when i make or receive calls on it...i will try it out over the weekend to see how it works....

Thanks
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