| Author |
Message |
Chklberry
Posts: 1
Phone Model:
RAZR
Service Provider:
Cingular |
 
Thu Dec 29, 2005 5:34 pm |
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Anyone ever file two claims in one month? Yes, I was unfortunate enough to have to do this. I am new to the cellular game (signed up for my first service in August), and didn't know not to buy the cheap plastic clip holders. Anyway, my first phone (Motorolla V557) broke, after falling out of the clip,and I received my replacement phone in about 2 business days (good service!). While I was waiting for my phone, I purchased a black RAZR at full purchase price with the intention of giving my wife the V557 (she didnt like her cheap model). I had my phone for a couple of days when it was lost/stolen. The clip was on my belt, but no phone. So I filed another claim. Now, I guess I'm on some kind of "fraud alert" list. They have to send me an affidavit to sign and I have to give them a copy of my driver's liscence, my insurance is cancelled for a year, and yada yada yada. I totally understand this. My problem is that it has been over two weeks and a couple of calls to the insurance company, but I still have not received an affidavit to sign. They have sent out two affidavits for me saying that I will get it within two business days, but I haven't received anything. So I went to Cingular and all they did was put me on the phone with the insurance company. The rep told me all they could do was send out another affidavit. I asked if they could fax it to me. No. WTF? Anyone else have problems with claims? What can I do?
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BigRUSS
Posts: 2105
Phone Model:
two cans ( del monte) and some string,
Service Provider:
RussCo |
Mon Jan 02, 2006 2:41 pm |
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well unfortunatly cingulars insureance companu Lock Line is not owen or opperated by cing they are a compleatly diff company who offers insurance to most of the carriers in the us
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rkm99
Posts: 1
Phone Model:
VX7000
Service Provider:
Verizon |
Mon Jan 09, 2006 8:24 pm |
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Waited on an affidavit for 5 days. Requested another one 3 days ago(Jan 6, 2006). Nothing has came yet. LockLine is HORRIBLE! Im to the point where I just may change services to a different carrier. LockLine, you need to get your shit together.
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BigRUSS
Posts: 2105
Phone Model:
two cans ( del monte) and some string,
Service Provider:
RussCo |
Mon Jan 09, 2006 8:59 pm |
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once again lockline handles multipule carriers not just cingular so mostlikely if you change your service provider lockline will be the insurance company
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steva11
Posts: 1687
Phone Model:
w810i/pearl
Service Provider:
Rogers |
Mon Jan 09, 2006 9:01 pm |
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Cingular doesn't go through lock/line, I don't believe...
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BigRUSS
Posts: 2105
Phone Model:
two cans ( del monte) and some string,
Service Provider:
RussCo |
Mon Jan 09, 2006 9:03 pm |
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yea ............. they do
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steva11
Posts: 1687
Phone Model:
w810i/pearl
Service Provider:
Rogers |
Mon Jan 09, 2006 9:05 pm |
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just cjecked CSP...my bad. but i thought i heard cingular was dropping lock/line...musta been a rumour.
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Cptech31
Posts: 575
Phone Model:
LG
Service Provider:
Hmm what service |
Tue Jan 10, 2006 3:44 pm |
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cingular, verizon, sprint/nextel and suncom just switched to lockline so all the major carries do use lockline as the insurance provider. you may check with you home owners insurance company to see if they cover lost stolen or dammaged cell phones some do other will not with out a policy on electronics being added to the policy
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lbanse
Posts: 2 |
Tue Apr 22, 2008 9:21 pm |
| Chklberry wrote: | | ...Now, I guess I'm on some kind of "fraud alert" list. They have to send me an affidavit to sign and I have to give them a copy of my driver's liscence, my insurance is cancelled for a year, and yada yada yada... |
Sure, this is well over two years old, but I just joined and I am reading through past posts for fun.
I would just like to point out something (I'll skip the much offered advice of Lockline being the insurance provider for most wireless carriers):
Part of the Lockline terms and conditions state that you are allowed two claims in a 12 month consecutive period, starting with the date of the first claim.
It's very unfortunate that you have such bad luck with your phones, but that is in no way the fault of either Cingular or LockLine.
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iowa
Posts: 1142
Phone Model:
Sanyo Katana Deluxe\LG Rumor\Palm Centro
Service Provider:
Sprint~MyPlan (2 Lines 1000 Min, Free Roaming,Free Internet, Free Text, Free Pick 5, Free Mobile 2 Mobile, 25% Loyalty Discount, Free Nights & Weekends@5PM, 7$ Recurring Credit.) 80 Bucks. |
Wed Apr 23, 2008 3:42 am |
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This is why i don't even bother with insurance. i have so many phones if my phone is lost or stolen i just switch to another previous model until i find another i like. i'm always wanting new phones lol. ebay is a great place. and as a side note, what happened to asurion?
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