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Home > Cell Phone Forums > Carriers Talk > AT&T Talk > Unable to send text message

Unable to send text message

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breadman
Antenna Booster Novice
Posts: 3

Phone Model:
Motorola RAZR V3 Silver

Service Provider:
Cingular
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Mon Jan 02, 2006 11:27 am 
Gave my daughter V3 Razr for Christmas. Everthing seems to be Okay except that she cannot send text messages. She can recieve them but cannot send. When she trys she gets a message that says unable to send. Don't know what to do.
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elmo01
Moderator
Posts: 2186

Phone Model:
Samsung SPH-M510

Service Provider:
Bell Canada
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Mon Jan 02, 2006 12:23 pm 
Press the Menu Key.


Scroll to and select Messages.


Press the Menu Key.


Scroll to and select Inbox Setup.


Validate the following data:
Inbox View: Sender
Srvce Center No: +13123149810
Auto clean up: None
Email Gateway: 36245
SMS Alert: on
Use GPRS: No

BigRUSS
Flashing Antenna Designer
Posts: 2105

Phone Model:
two cans ( del monte) and some string,

Service Provider:
RussCo
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Mon Jan 02, 2006 1:16 pm 
actualy that can be incorrect that number can be different depending on what part of the us you live in , and can cause you to not beable to send text what state do you live in and someone in here can get you the correct test pilot number

elmo01
Moderator
Posts: 2186

Phone Model:
Samsung SPH-M510

Service Provider:
Bell Canada
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Mon Jan 02, 2006 1:54 pm 
BigRUSS wrote:
actualy that can be incorrect that number can be different depending on what part of the us you live in , and can cause you to not beable to send text what state do you live in and someone in here can get you the correct test pilot number


I used to think the same until I came across this in CSP

Existing and New Cingular Wireless Customers:

The common message center number provisioned on all Cingular SIM cards nationally is +13123149810. Multiple Message Center Numbers are available for each region; however, each will function the same regardless of what is chosen.
breadman
Antenna Booster Novice
Posts: 3

Phone Model:
Motorola RAZR V3 Silver

Service Provider:
Cingular
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Mon Jan 02, 2006 2:16 pm 
We live in Northern California, the number already in place is +12099042010. I changed it to the one quoted here , still not able to send. I changed it back still not able to send. I don't believe she changed to the new sim card that was sent with the phone but is still using the old one with less memory???

elmo01
Moderator
Posts: 2186

Phone Model:
Samsung SPH-M510

Service Provider:
Bell Canada
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Mon Jan 02, 2006 2:35 pm 
you are cingular service... not former ATT?
breadman
Antenna Booster Novice
Posts: 3

Phone Model:
Motorola RAZR V3 Silver

Service Provider:
Cingular
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Mon Jan 02, 2006 2:49 pm 
Been a cingular customer since pacbell days. Her old phone was a v220. Maybe new phone was not setup correctly???
I don't know. She has three messages wiating to send or still trying tp send, as soon as she trys to send it tells her that it is unable to send with a 254 number along with it. Should she call the 611 number?

elmo01
Moderator
Posts: 2186

Phone Model:
Samsung SPH-M510

Service Provider:
Bell Canada
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Mon Jan 02, 2006 3:10 pm 
breadman wrote:
Been a cingular customer since pacbell days. Her old phone was a v220. Maybe new phone was not setup correctly???
I don't know. She has three messages wiating to send or still trying tp send, as soon as she trys to send it tells her that it is unable to send with a 254 number along with it. Should she call the 611 number?


you're gonna hafta call this one in... your settings appear to be correct... could be a setting at the carrier or a network fault

BigRUSS
Flashing Antenna Designer
Posts: 2105

Phone Model:
two cans ( del monte) and some string,

Service Provider:
RussCo
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Mon Jan 02, 2006 3:19 pm 
try any of these numbers they are the message center numbers for the west rejion

+12099042010
+12099042020
+12099042030


remeber when entering the number use the +

mr2gobyby
3D Hologram Enthusiast
Posts: 35

Phone Model:
AT&T Tilt

Service Provider:
AT&T
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Mon Jan 02, 2006 10:45 pm 
Search for Post "do you need to know how to"It get you to the "device tutorial" at the cingular website... awww, what the hey... here's the link (but then check the directions that follow the link)https://tutorials.cingular.com/tutorial/web_tutorials/tutorialLog in?min_msisdn=8888888888&deviceId=7940&subscriberType=cing

1. Select Motorola RAZR V3, 2. Scroll to and select Text Messaging-SMS, 3. Select Send/receive text message, (just for grins go thru the directions to make sure, then) even #'s 1 and 2 at the bottom
then select #3 (follow these directions to the letter, you really don't want to mess up here) (When it says a plus sign (+ ) must proceed the 11 digit number usually to get the plus sign you hold the "0" zero key down for 2 seconds.
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