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Home > Cell Phone Forums > Carriers Talk > CSR Talk > Hears a funny call for you from a customer

Hears a funny call for you from a customer

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Author Message

BigRUSS
Flashing Antenna Designer
Posts: 2105

Phone Model:
two cans ( del monte) and some string,

Service Provider:
RussCo
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Tue Oct 24, 2006 12:56 am 
me: ty 4 calling cing wireless can i have the mobile
# w/ area code first

Einstein: the # im calling from or the # im calling about???

me: icon_blink.gif icon_blink.gif icon_blink.gif the # your calling about

Einstein: ### ### ####

me: blah blah blha

Einstein:well when i call out it tells me the call you attempted can not be made from the prepaid device please contact cs, but i dont have a prepaid phone <account shows posa suspend>

me: are you still using the moto v551??

Einstein: uhhh

me: well whats the current modle phone thats being used??

Einstein: the one i have the sim card in right now?????

icon_blink.gif icon_mad.gif icon_blink.gif icon_mad.gif icon_blink.gif icon_mad.gif
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Jadall
Faceplate Artist
Posts: 389

Phone Model:
Nokia 3300,Nokia n-gage, SEt290a

Service Provider:
Cingular
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Tue Oct 24, 2006 8:04 pm 
had one the other day.

"thank you for calling................wirless"

"Yeah my phone is broken"

"are you on that phone right now"

"no"

"ok I will need to look as some stuff in the back of your phone can you please turn the phone off and take the battery out"

"click, *silence**dial tone*"

beyer1983
Radiation Shield Addict
Posts: 63

Phone Model:
Moto Krzr, A900, SCP-2400

Service Provider:
Sprint
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Wed Oct 25, 2006 12:14 am 
oh my.... or they ask if the department is sales and then talk about billing issues!... since when did billing issues become a sales issue... or when you ask their name and they give you their phone number!

BigRUSS
Flashing Antenna Designer
Posts: 2105

Phone Model:
two cans ( del monte) and some string,

Service Provider:
RussCo
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Wed Oct 25, 2006 10:05 pm 
billing probles can always be linked back to sales, usualy because a sales rep f ed it up icon_razz.gif icon_lol.gif icon_razz.gif icon_lol.gif icon_razz.gif icon_lol.gif icon_razz.gif icon_lol.gif

steva11
Flashing Antenna Designer
Posts: 1687

Phone Model:
w810i/pearl

Service Provider:
Rogers
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Thu Oct 26, 2006 12:14 am 
you're always such a bastard russ icon_smile.gif

Jadall
Faceplate Artist
Posts: 389

Phone Model:
Nokia 3300,Nokia n-gage, SEt290a

Service Provider:
Cingular
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Thu Oct 26, 2006 5:27 pm 
that is where I used to work in that dept. ."sales messed up dept" LOL.. (ssg) everyone has voicedial and roadside assistance when they are new.. (or almost)

BigRUSS
Flashing Antenna Designer
Posts: 2105

Phone Model:
two cans ( del monte) and some string,

Service Provider:
RussCo
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Thu Oct 26, 2006 11:05 pm 
hey the more sales scres up an account the more my comissin codes take the place of theres so it doest bother me , if they mess it up and i have to spemnd 10 min fixing it then im gonna get the credit for it icon_razz.gif

dathmalus
Radiation Shield Addict
Posts: 114

Phone Model:
samsung i607, HTC shift

Service Provider:
AT&T
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Fri Oct 27, 2006 10:02 am 
i like the guy who called in and sweared up and down one of our satalites crashed in his yard, and he had a heavy southern accet to so he must of been drunk off of ice house, and called in, woa look out for them there aliens and them dang anal probes lol

Cptech31
Tech Expert
Posts: 577

Phone Model:
LG

Service Provider:
Hmm what service
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Thu Nov 02, 2006 10:28 am 
i had a woman call into tech support yesterday stateing that she has had someone stalking her for 16 years and said that her phone was hacked beacuse her phone on incomeing calls said silence. you know the ignore/slience option on incomeing calls to send them to vm instead of answering

RedR0se
3D Hologram Enthusiast
Posts: 29

Phone Model:
T-Mobile MDA

Service Provider:
T-Mobile
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Tue Nov 14, 2006 11:33 pm 
Customer calls in to troubleshoot for his Blackberry Pearl since MMS are not working but he spins off into a detailed speech about how he is naked in the tub and he hopes I have access to the pictures on his device.. Disturbing.
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