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Home > Cell Phone Forums > Carriers Talk > Other Service Provider Talk > Upgrading to 64k SIM w/ Cingular results in no reception

Upgrading to 64k SIM w/ Cingular results in no reception

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humbleish
Antenna Booster Novice
Posts: 4
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Wed Jan 18, 2006 7:44 pm 
Hi everyone,
I recently upgraded the SIM card in my V180 from a 32k to one of the 64k cards Cingular was mailing out. After the upgrade, the reception in places where it used to be great (my apartment, my office) degraded to nearly no reception. My fiancee's cell phone (also with Cingular) still works great where mine fails. I've swapped my SIM card out into another phone, and the reception does not improve any.

When I first moved the San Jose area, I had ATT (before the merger), and had no reception on my phone indoors, so I switched to Cingular. The only thing I can think of is that the new SIM card is forcing my phone to register on ATT towers (perhaps not by design, but rather the phone might detect that the ATT signal is stronger when it's actually not). The Cingular customer service rep's solution was that I talk from where I have reception (mostly outdoors around here). Does anyone know if my theory makes sense, and if there's any way to force the phone to register on Cingular's towers? My old working SIM was deactivated after the upgrade, so I can't go back.

Any ideas =)?
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elmo01
Moderator
Posts: 2186

Phone Model:
Samsung SPH-M510

Service Provider:
Bell Canada
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Thu Jan 19, 2006 7:47 am 
do a manual network search on you phone... it will dispay all the available networks in signal strength order...

if you dont know how to do that post your phone model...
humbleish
Antenna Booster Novice
Posts: 4
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Thu Jan 19, 2006 1:19 pm 
I have a Motorla V180. That would be helpful... I haven't found a way to do that through the menu system, so I assume it's hidden?

Thanks elmo!

elmo01
Moderator
Posts: 2186

Phone Model:
Samsung SPH-M510

Service Provider:
Bell Canada
Reply with quote Report post to Moderator
Thu Jan 19, 2006 1:49 pm 
humbleish wrote:
I have a Motorla V180. That would be helpful... I haven't found a way to do that through the menu system, so I assume it's hidden?

Thanks elmo!



From the stand by screen, press the Menu key.
Scroll to Settings and select by pressing the right soft key.
Scroll to Network, and select by pressing the right soft key.
Scroll to Network Setup, and select by pressing the right soft key.
Scroll to Type, and select by pressing the right soft key.
Scroll to Manual, and select by pressing the right soft key.
Select Done, and select by pressing the left soft key.
The device will search for all available networks.
Scroll to the desired network and select View, by pressing the right soft key.
The device will display the Network ID.
To register on the network, select Register, by pressing the right soft key
humbleish
Antenna Booster Novice
Posts: 4
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Thu Jan 19, 2006 2:54 pm 
Thanks Elmo. At the Network Setup menu, there's actually no 'type' field. There's only a 'Band' option which I can set to Automatic, 900, or 850/1900. It don't actually get to choose a network, only the band (no luck with either).

elmo01
Moderator
Posts: 2186

Phone Model:
Samsung SPH-M510

Service Provider:
Bell Canada
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Thu Jan 19, 2006 3:30 pm 
did you get it from cingular or somewhere else?
humbleish
Antenna Booster Novice
Posts: 4
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Thu Jan 19, 2006 4:21 pm 
I bought it directly from Motorola (already came tied to Cingular) after the phone I got with my Cingular contract broke.
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