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Home > Cell Phone Forums > Carriers Talk > CSR Talk > Absurd Credit/Adjustment Request Of The Day

Absurd Credit/Adjustment Request Of The Day

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jarmerson
Radiation Shield Addict
Posts: 57

Phone Model:
Motorola i850

Service Provider:
Nextel
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Tue Nov 28, 2006 2:26 pm 
BigRUSS wrote:
this one was today

had a lady ci wanting a credit on her bill because they just upgraded to a v3i and paid lied 230 for it, i just flat out told hewr no , she just wanted a hand out

then about 3 months back i had a guy who reciently migrated wanted a $75 credit because his blue sim wasnt compatable w/ his new phone and he had to manualy reenter all of his contacts, and he felt $75 was worth his "inconvienance


People really don't get it...

They want a technological society that is instant and lacking, "inconvinience." I say, once your effin brain is instant, then you can have your society. Dont expect your societies technology to perform better than your brain child. It simply requires your brain to perform.
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steva11
Flashing Antenna Designer
Posts: 1680

Phone Model:
w810i/pearl

Service Provider:
Rogers
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Tue Nov 28, 2006 9:14 pm 
man, some older woman called in saying she can't use her phone. she's not connected to the network so i tell her to power cycle, no deal. try to program phone (tdma cust) and it's moto

if you don't know, the first code string needs to be entered in 16 seconds with each key stroke allowed 2 seconds...and of course, she couldn't do it fast enough.

her: ok. menu...*ten seconds later*...seven...uhh...

it must have taken her 30-40 seconds to enter it in each time.

so i tell her to go to a store to get someone to do it for her...and she wants cerdit!

"well, am i gonna get credit!? I can't use my phone!"

no credit! you ca'n tuse your phone 'cause you can't follow directions!

before she hung up, i heard her complain to her husband that "these things" are worse than a dvd icon_smile.gif

jarmerson
Radiation Shield Addict
Posts: 57

Phone Model:
Motorola i850

Service Provider:
Nextel
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Wed Nov 29, 2006 10:53 am 
At some point I made reference to how some peoples brains are not compatible w/ new technology. They need to find a third world country and join population.

Shalalala
Faceplate Artist
Posts: 661
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Wed Nov 29, 2006 11:25 am 
Well they were probably just experience a U.S.E.R. error

jarmerson
Radiation Shield Addict
Posts: 57

Phone Model:
Motorola i850

Service Provider:
Nextel
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Wed Nov 29, 2006 11:40 am 
haha, I'll use that

BigRUSS
Flashing Antenna Designer
Posts: 2124

Phone Model:
two cans ( del monte) and some string,

Service Provider:
RussCo
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Thu Nov 30, 2006 12:03 am 
TheManator wrote:
Well they were probably just experience a U.S.E.R. error


we call those ID 10 T errors

then you have the DSTU error ( Device Smarter Than User)
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