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Message |
Cptech31
Posts: 606
Phone Model:
LG
Service Provider:
Hmm what service |
 
Fri Jan 27, 2006 1:29 pm |
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When you call in and is told by tech that there is an hrl outtage why do you not believe us when we are the ones that submitt all the info to the enginerring department (excuse the spelling) i had an agent scream and yell at me when i told him about the outtage then he got his manager on the phone i told her the same thing and i was told i don't know what i was doing there is no outtage if there is no outtage why did you call in to get the tech desk when you customer in the store could not make or recive calls!!!
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elmo01
Posts: 2198
Phone Model:
Samsung SPH-M510
Service Provider:
Bell Canada |
Mon Jan 30, 2006 7:42 am |
| Cptech31 wrote: | | When you call in and is told by tech that there is an hrl outtage why do you not believe us when we are the ones that submitt all the info to the enginerring department (excuse the spelling) i had an agent scream and yell at me when i told him about the outtage then he got his manager on the phone i told her the same thing and i was told i don't know what i was doing there is no outtage if there is no outtage why did you call in to get the tech desk when you customer in the store could not make or recive calls!!! |
I trust you submitted feedback
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Cptech31
Posts: 606
Phone Model:
LG
Service Provider:
Hmm what service |
Mon Jan 30, 2006 8:27 am |
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better believe it
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steva11
Posts: 1680
Phone Model:
w810i/pearl
Service Provider:
Rogers |
Tue Jan 31, 2006 7:38 pm |
wow...just heard a rep beside me tell a customer that she could use a verizon phone on cingular if she could get the lock code...but the customer won't be able to use any data.
some people....
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Cptech31
Posts: 606
Phone Model:
LG
Service Provider:
Hmm what service |
Thu Feb 02, 2006 8:18 am |
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you can't use a verizon device on the cingular network only on tdma if you are lucky
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