all you had to do was call customer care, they would have sent you to tech support, they would have figured out the problem, then if need be they would have sent you out a FREE replacement phone. You just didn't want to do the work, and didn't pay your bill. In all, it would have taken you 20 minutes to get a replacement.
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redneckldy Posts: 3
Sun May 20, 2007 1:32 am
Your device was covered by a 12 mth manufacturer's warranty, which t mobile is happy to honor, sending you a replacement device AND providing a pre-paid mailing label to return the defecive device. The only time they will not exchange a phone under warranty is if there is physical or liqued damage to the device. Seems to me anyone who would purchase an expensive device and not add equipment protection insurance is the moron.
