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Home > Cell Phone Forums > Carriers Talk > CSR Talk > how many calls

how many calls

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julia1086
3D Hologram Enthusiast
Posts: 48

Service Provider:
Verizon Wireless
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Wed Apr 25, 2007 6:07 am 
55 to 70 calls a day for T-Mobile, dual skilled, tech and care
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BigRUSS
Flashing Antenna Designer
Posts: 2105

Phone Model:
two cans ( del monte) and some string,

Service Provider:
RussCo
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Wed Apr 25, 2007 11:14 am 
wow talk about bring threads back from the dead , i almost forgot i created this one

Cptech31
Tech Expert
Posts: 577

Phone Model:
LG

Service Provider:
Hmm what service
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Thu Apr 26, 2007 7:33 am 
BigRUSS wrote:
wow talk about bring threads back from the dead , i almost forgot i created this one


lol russ
sarahlovy
3D Hologram Enthusiast
Posts: 12
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Mon Apr 30, 2007 10:51 am 
Cingular TLG national queue- I average 45-55 calls a day (a few less on weekends) with a 6.5 hour shift.
WebDunce
Radiation Shield Addict
Posts: 178
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Mon Apr 30, 2007 10:25 pm 
sarahlovy wrote:
Cingular TLG national queue- I average 45-55 calls a day (a few less on weekends) with a 6.5 hour shift.


Wow, I work Cingular telegence AND care, national queue, and I average 35 - 40 calls per day with a 8hr shift. Last 3 days seems everybody's calling in with really weird and / or complex issues (i.e., 45 - 60 mins for several of my calls), so I'm down to 20 - 30 calls per day for last 3 days.

Had one guy call in and APOLOGIZE for BOTHERING me cuz he had to go thru me to refill his wife's phone. I said, "Sir, a refill is my FAVORITE kind of call."
julia1086
3D Hologram Enthusiast
Posts: 48

Service Provider:
Verizon Wireless
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Sat May 05, 2007 7:25 pm 
Wow, I'm taking way too many calls!
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