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Home > Cell Phone Forums > Carriers Talk > AT&T Talk > Being dropped by Cingular - anyone else have this happen?

Being dropped by Cingular - anyone else have this happen?

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Shalalala
Faceplate Artist
Posts: 661
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Thu Oct 05, 2006 12:34 pm 
Dude, you're getting annoying.
As for roaming, Cingular and T-Mobile actually share towers, so, it doesn't really matter which carrier you're on, kthnx.
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cflchick
Antenna Booster Novice
Posts: 9
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Thu Oct 05, 2006 10:18 pm 
Yes, it does really matter. Cingular and T-Mobile do NOT NOT NOT ***share*** towers. They have a roaming agreement. It MATTERS!!---to BOTH companies...Cingular's terms and conditions state your service cannot be more than 50% on non-Cingular owned systems for 3 consecutive billing cycles or they will cancel your service.... T-Mobile's terms and conditions actually says if you are unprofitable they will cancel your service....it **actually** says that word!!
FlyerTDL
Radiation Shield Addict
Posts: 157

Phone Model:
Nokia 8260/6235i

Service Provider:
The New AT&T/Alltel-U
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Thu Oct 05, 2006 11:15 pm 
It was mentioned in one of the first posts that with the family plan, the person whos name was on the account was getting terminated.

Now does that mean that the enitre family of numbers will be terminated, or just that number?

On the flip, if a subordinate number to the account holder's number is EON, would Cingular terminate that specific number, and keep the other lines intact, or would they try and keep the entire plan together?

That way they make money somehow by having a family stay with Cingular.

Ideas?
cflchick
Antenna Booster Novice
Posts: 9
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Fri Oct 06, 2006 12:53 am 
Off Network usage is determined on a per mobile # basis....therefore, it is possible that multiple lines of a family talk plan are all in violation...but if only one line were in violation it is feasible for the non-violators to remain active
FlyerTDL
Radiation Shield Addict
Posts: 157

Phone Model:
Nokia 8260/6235i

Service Provider:
The New AT&T/Alltel-U
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Fri Oct 06, 2006 12:34 pm 
So just b/c you are part of family plan does not necessarily mean that you are safe. Ok, thanks, that is what I thought.

Shalalala
Faceplate Artist
Posts: 661
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Sat Oct 07, 2006 9:58 am 
We do share towers with T-Mobile - been in many meetings about this, so, I do know.

Cptech31
Tech Expert
Posts: 606

Phone Model:
LG

Service Provider:
Hmm what service
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Sat Oct 07, 2006 4:11 pm 
Tmobile and cingular share towers in the state of california and new york eash system is working on building out it's own networks in these areas but the two companys do share towers in these and other states

Shalalala
Faceplate Artist
Posts: 661
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Sat Oct 07, 2006 4:23 pm 
<-- works NY Market CC calls icon_razz.gif

Thank you for backing me up on this.
cflchick
Antenna Booster Novice
Posts: 9
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Sun Oct 08, 2006 10:34 am 
<---has been in PA, Paramus, MS and FL for AT&T & Cingular....

we do not share towers in that if 100% of a customer's off network usage is on T-Mobile it doesn't cost us anything....if that were the case, we would only need an EON dept in CORE and Centennial markets and Alaska...and that is not the case....usage on t-Mobile towers still costs us and is therefore not "shared" in that sense!!

Shalalala
Faceplate Artist
Posts: 661
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Mon Oct 09, 2006 5:21 pm 
We no longer enforce the excessive off network cancellation policy - too problematic at this time.
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