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Home > Cell Phone Forums > Manufacturers Talk > Motorola Talk > Problem with Moble Phone Tools software

Problem with Moble Phone Tools software

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UnosGirl
Antenna Booster Novice
Posts: 3

Phone Model:
Razr Vc3

Service Provider:
Verizon
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Tue Mar 21, 2006 1:47 pm 
Hi everyone I have a Vc3 Razr and I was just installing the moble phone tools software and it won't detect my phone. It just says the software won't work properly if it can't detect my phone, I've tired it about 5 times and always the same message, the bar goes all the way across but it never does anything different, can someone help me out? icon_cry.gif
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Cypher420
Radiation Shield Addict
Posts: 72

Phone Model:
Sony Ericsson W810i

Service Provider:
Cingular
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Tue Mar 21, 2006 2:57 pm 
Did you buy the Mobile phone tools, if not you need the drivers for it. Try this

http://forums.mobiledia.com/cgi-bin/redirect.cgi?http://www.motomoddin g.com/vault/software/drivers/P2K_Drivers.rar

Those are pretty much the drivers needed for your PC too detect your phone for any phone software you use.

Instructions:

Unpack and place them in the c:\WINDOWS\system32\drivers\ folder, then connect your phone to your computer via mini USB cable. Windows will popup, point everything to this directory.

UnosGirl
Antenna Booster Novice
Posts: 3

Phone Model:
Razr Vc3

Service Provider:
Verizon
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Wed Mar 22, 2006 6:42 pm 
I have the drivers I can use the phone as a modem the tools software just isn't detecting the phone for some reason icon_ermm.gif

UnosGirl
Antenna Booster Novice
Posts: 3

Phone Model:
Razr Vc3

Service Provider:
Verizon
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Fri Mar 24, 2006 5:31 pm 
bump for some help icon_smile.gif

gsmhawaii
3D Hologram Enthusiast
Posts: 12

Phone Model:
Nokia 5180i, 3200, & 6230i; Samsung sgh e715; Motorola T722i, V620, V330, V635, V3i (Dolce & Gabbana), krzr k1, & slvr L7

Service Provider:
T-Mobile & Smart Philippines
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Sat Mar 25, 2006 3:56 am 
Are you using the latest version of Motorola Phone Tools? If not, you need to update it.

greenleaf
Radiation Shield Addict
Posts: 150

Phone Model:
Motorola V500 ~TRIPLETS~G 0B.09.58R ~Flex~SE8605AXX
U504D Theme/HeXeD 2 '~«ø§Ðafta§ø»~'
style

Service Provider:
Orange
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Sat Mar 25, 2006 10:25 am 
are you using BT or cable?
try:
make sure you have the motorola handset driver installed (this is with the mPT program {a blue box})

when the program is searching for your phone... switch the phone off/on again so it will recognise the modem.

goto your device manager with the cable plugged in an select update driver... do NOT let windows install it.. instead select to install from your own location, and goto you mPT folder (usually in your C/Programs drive) and select the driver from there.
ZTRacing
Antenna Booster Novice
Posts: 2
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Wed Jun 28, 2006 9:37 am 
I was reading another thread on this site and someone else was having the same issues I am with getting the connection between my vc3 and pc working properly. I've downloaded the latest Tools and I tried the drivers in the response for the thread and still nothin. I'm using a USB cable, and the phone and pc both know that something's going on, they're just confused. Any help would be appriciated.

naruto2005
3D Hologram Enthusiast
Posts: 36

Phone Model:
vx5200, vx8300

Service Provider:
verizon
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Wed Jun 28, 2006 12:31 pm 
does that download work on all razr
ZTRacing
Antenna Booster Novice
Posts: 2
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Thu Jun 29, 2006 3:51 pm 
Good question.
ando313_313
Antenna Booster Novice
Posts: 1
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Thu Sep 20, 2007 6:19 am 
I had the same problem on my motorola V3xx, i rushed the driver install and then could not get the phone tools to detect my phone. After ringing motorola and getting no where at all i finally fixed the problem myself.

Plug the phone into the usb and turn it on. Go to control panel in windows. Click on add hardware, let the wizard find all devices that currently have no drivers installed. When asks if you have already connected the device to the computer click yes. The wizard then asked were i wanted to find the driver. I put the motorola cd in and clicked ok.
This loaded the driver properly and it fixed the problem.
Phone tools now works without any errors.
This may fix your problem so give it a try.
Cheers
ando
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