| Author |
Message |
darkpsy
Posts: 2 |
 
Tue Mar 28, 2006 6:20 pm |
I woke up yesterday, tried to make a call, and realized my service was suspended. I called cust care. The CSR told me my service was suspended and would reactivate it for me since it wasn't a billing issue. After about 5 minutes, I was able to make my call. Later in the evening, my service was suspended again. This time when I called cust care, they told me my service was suspended because i had 3 other account under my name and SSN. I told them this couldn't be right, and transfered me to fraud management. They told me to fill out a couple of forms and mail it in. I did so and they still haven't gotten back to me. My service is still suspended.
I know that this is to protect Sprint, but as they saw in my report, it is not my fault. It has been more than 48 hours since I found out about it and nothing was done about it yet.
I'm due to go on the road soon, and will need a cell phone to call the office. They don't have phones to give to employees.
Is there a Sprint CSR who would tell me what I need to do to get my service restored before I go on the road?
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macrip3
Posts: 6
Phone Model:
Ut Starcomm 7250
Service Provider:
MetroPCS |
Tue Mar 28, 2006 10:11 pm |
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I know a guy here in Bradenton, Florida. If you send me an e-mail with your information in it...I shall relay it to him.
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darkpsy
Posts: 2 |
Wed Mar 29, 2006 2:28 pm |
| macrip3 wrote: | | I know a guy here in Bradenton, Florida. If you send me an e-mail with your information in it...I shall relay it to him. |
I don't see your email address any where. And what information do you need to help me?
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iowa
Posts: 1155
Phone Model:
Sanyo Katana Deluxe\LG Rumor\Palm Centro
Service Provider:
Sprint~MyPlan (2 Lines 1000 Min, Free Roaming,Free Internet, Free Text, Free Pick 5, Free Mobile 2 Mobile, 25% Loyalty Discount, Free Nights & Weekends@5PM, 7$ Recurring Credit.) 80 Bucks. |
Fri Apr 07, 2006 12:18 am |
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Sounds Like Your A Victim Of Some Sort Of Identity Theft. You Should Get A Credit Report On Yourself And Stuff Like That.
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