| Author |
Message |
new2gc
Posts: 15 |
 
Mon Apr 03, 2006 6:36 pm |
(repost from Moto Talk)
Hi,
Just got this new L6 & configured it for Cingular. Can receive & send regular text/vm/etc. no problem.
Cannot send MMS pictures that I take on the phone. I get an error saying "sending of this file format is prohibited in restricted mode".
What does "restricted mode" mean, and how do I change it (seem edit?)?
No problems with this on my Cingular L7, so I know that my service is set up correctly.
BTW, I have already checked to be sure configs for Cingular are correct, and CSR could not help me, so I'm thinking it's a flex issue, therefore req. seem edit. (?) Pls advise.
Thanks in advance! 
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steva11
Posts: 1687
Phone Model:
w810i/pearl
Service Provider:
Rogers |
Mon Apr 03, 2006 7:30 pm |
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well, the only thing i could think of is that it's in airplane mode...but i'm sure you would have noticed taht. are you able to access medianet ok? did you configure the MMS settings?
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new2gc
Posts: 15 |
Mon Apr 03, 2006 7:39 pm |
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tried just now, and it says, "sorry, MediaNet is experiencing difficulties". ?? I WAS able to browse earlier, although I don't do a lot of that...
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new2gc
Posts: 15 |
Mon Apr 03, 2006 7:47 pm |
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now MEdia Net is fine...
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steva11
Posts: 1687
Phone Model:
w810i/pearl
Service Provider:
Rogers |
Mon Apr 03, 2006 7:50 pm |
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can you now send MMS that medianet's working?
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new2gc
Posts: 15 |
Mon Apr 03, 2006 8:06 pm |
I can send MMS (using templates in the phone), but I cannot send pics. When I try (click on pic, menu, send in msg) it says, "cannot send this file format in restricted mode". I don't know what restrited mode is...  And Cingular has confirmed that I don't have any restrictions on my account, so it must be something in the phone.
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steva11
Posts: 1687
Phone Model:
w810i/pearl
Service Provider:
Rogers |
Mon Apr 03, 2006 8:54 pm |
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couldn't find anything through the moto website. try contacting moo care at (800) 331-6456
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new2gc
Posts: 15 |
Mon Apr 03, 2006 9:05 pm |
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OK, thanks for your help! I'll try there.
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new2gc
Posts: 15 |
Mon Apr 03, 2006 10:14 pm |
I got it, it was under MMS Settings, Compose Settings.
Thanks for your help.
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