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Home > Cell Phone Forums > Manufacturers Talk > Motorola Talk > windows doesn't recognize moto v3

windows doesn't recognize moto v3

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vicster
Antenna Booster Novice
Posts: 5
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Thu Apr 20, 2006 10:27 am 
i have a v3 and i just can't get it to connect to the pc. it worked fine at first, for about 3 days, but then nothing. i reinstalled mpt and all the drivers, etc...but still nothing. i even used system restore, but without luck. now the pc doesn't "see" the phone at all, no matter what software i use: mpt, p2k... any suggestions? (besides going back to my gud old siemens??) icon_twisted.gif
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mikekay10
Moderator
Posts: 2959

Service Provider:
Vodafone
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Thu Apr 20, 2006 4:28 pm 
Try following http://www.themotoguide.com/


Welcome to mobiledia

bupahs
Radiation Shield Addict
Posts: 66

Phone Model:
HTC Dash

Service Provider:
T-Mobile
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Fri Apr 21, 2006 10:29 am 
First download Updated USB driver from here: http://www.free-codecs.com/index.htm

Plug in phone (usb port)

then:

1. Goto My computer
2. select Control Panel
3. select system
4. select device tab
5. look for "Storage Devices" or USB device
6. See if there is a Yellow Exclamation point next to the device
6a. If you see yellow exclamation point click on it then select REMOVE then goto step 7
6b. If you do not see a yellow exclamation point click on device and select update driver
7. Install new driver you donloaded from http://www.free-codecs.com/index.htm

Restart computer and you should be good to go.
vicster
Antenna Booster Novice
Posts: 5
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Fri Apr 21, 2006 1:34 pm 
thx, but...i can't find those drivers you mentioned. plus, now i have gone back to win2000, a fresh install. now, it won't even detect the phone as "new hardware"...nothing happens when i plug it in. so, i'm guessing that the cable is probably broken. i'll be sure of this in a few days, when i'll plug it into a friend's computer.

mikekay10
Moderator
Posts: 2959

Service Provider:
Vodafone
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Fri Apr 21, 2006 1:47 pm 
Its easier to setup windows XP, did you follow the guide I suggested?
vicster
Antenna Booster Novice
Posts: 5
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Fri Apr 21, 2006 6:57 pm 
ok...new stuff
now windows2000 AUTOMATICALLY installs the phone as "usb device". i can't point windows to the correct drivers....any ideas??
vicster
Antenna Booster Novice
Posts: 5
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Fri Apr 21, 2006 7:01 pm 
ok...bupahs...pls i really need those updated drivers to get the v3 to work! are u sure u gave the correct link?

mikekay10
Moderator
Posts: 2959

Service Provider:
Vodafone
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Sat Apr 22, 2006 4:34 am 
Try the link I suggested

bupahs
Radiation Shield Addict
Posts: 66

Phone Model:
HTC Dash

Service Provider:
T-Mobile
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Sat Apr 22, 2006 10:23 am 
Yeah use mikekay10's link. It is not listed on codecs anymore. Bummer

Old_Fool
Moderator
Posts: 2128

Phone Model:
If it's locked, ican unlock it. If you brick it, I can fix it

Service Provider:
ATT
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Sat Apr 22, 2006 4:35 pm 
Go to device manager--> hardware--> modem llok to see if you have motorola USB modem if so right click to ptoperty--> update drive--> choose secific location then point to it . Sample C:\ program\ mpt \inf. now it should work.
If you got stcuk at initialize process then wait till it's done or hit cancel . you should see now a pic of a fone on your desk top, click on menu icon-> setup-> F6 general setup-> comunication--> modem exchange--> on your left choose motorola GSM on your right look for your fone model click finish now it's should go thru the detec and initializ process and it's should work.
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