| Author |
Message |
Tordek
Posts: 10 |
 
Wed Jul 25, 2007 2:04 am |
First Off, I am a Rogers CSR.
And I would like to Verify that yes, When you are in Certain Northern Parts of the US you will See Rogers on your Cell phone. The reason being is our Coverage Rings from our Towers Overlap the Boarder. For this reason we have whats known as the ''Buffer zone'' Which Rogers, along with US wireless companies (Sprint, Cingular, T-Mobile) Have agreed not to charge Roaming while in these Areas. In the Event that you do See Rogers roaming on your Cell phone Call Your Service provider and say
''On my bill, Page X i see roaming charges. I was not in Canada, So Is there any possible way it could of been Accidental Roaming?'' The CSR will look at there KMT and report back that
"Our Apologies, We have a agreement with rogers that alows us to offer the best North American Coverage possible, For this reason we will credit back the Roaming charge as accidental roaming. For future refrences I recomend setting your Phone to 'HOME ONLY' to prevent this in the future, unless you intentionlly plan on Roaming"
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elmo01
Posts: 2198
Phone Model:
Samsung SPH-M510
Service Provider:
Bell Canada |
Wed Jul 25, 2007 7:25 am |
if it was the first time generally speaking the rep will read a similar script and credit back charges as a 1 time courtesy after that you are on your own.
what you are quoting is a rogers rule not a cingular or tmobile rule.
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Barciur
Posts: 245
Phone Model:
Nokia 5300
Service Provider:
T-Mobile USA/Plus GSM |
Wed Jul 25, 2007 10:44 am |
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Btw. about that post about "misidentifying as a cingular". Well there might be a network called "cingular" somewhere else so it will not be misidentyfing. As well as you go to UK and you see T-Mobile on your screen (if you are T-Mo customer) its not misidentyfing. It's roaming on other T-Mobile netowrk :]
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BigRUSS
Posts: 2124
Phone Model:
two cans ( del monte) and some string,
Service Provider:
RussCo |
Wed Jul 25, 2007 2:20 pm |
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or to avoid the charges all together you canjust turn your phones off when you get w/i 10 miles of the border so they never have a chance to register, you have been warned of the possibiliy by reps , and you have had it happen before so you cant say you didnt know , canda doent have the pesky fcc saying how high they can turn up there towers , and theat what alows the signal to cross over the borders
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elmo01
Posts: 2198
Phone Model:
Samsung SPH-M510
Service Provider:
Bell Canada |
Wed Jul 25, 2007 3:40 pm |
| Barciur wrote: | | Btw. about that post about "misidentifying as a cingular". Well there might be a network called "cingular" somewhere else so it will not be misidentyfing. As well as you go to UK and you see T-Mobile on your screen (if you are T-Mo customer) its not misidentyfing. It's roaming on other T-Mobile netowrk :] |
there is only 1 Cingular network in North America.
Tmobile in Poland is an affiliate of Vodaphone.their parent company.
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Barciur
Posts: 245
Phone Model:
Nokia 5300
Service Provider:
T-Mobile USA/Plus GSM |
Wed Jul 25, 2007 5:36 pm |
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No, T-Mobile in Poland is an affiliate of Deutsche Telecom. PLUS GSM is an affiliate of Vodaphone. :]
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elmo01
Posts: 2198
Phone Model:
Samsung SPH-M510
Service Provider:
Bell Canada |
Thu Jul 26, 2007 7:25 am |
| Barciur wrote: | | No, T-Mobile in Poland is an affiliate of Deutsche Telecom. PLUS GSM is an affiliate of Vodaphone. :] |
semantics.
the point is your Tmob alfa tag will show in several countries.and there is still only one Cingular.
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Barciur
Posts: 245
Phone Model:
Nokia 5300
Service Provider:
T-Mobile USA/Plus GSM |
Thu Jul 26, 2007 10:49 am |
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Ok, I'm sorry. My bad. I just saw Cingular in some Carribean country so I thought it's different but it looks like that one Cingular.
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Tordek
Posts: 10 |
Tue Jul 31, 2007 12:57 am |
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Canada has a division of the CRTC which limits Tower Output due to possible (unproven as of this time) Medical effects. I'm not sure our exact tolerances but i know we range up to 100km from Cell site without Repeaters
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elmo01
Posts: 2198
Phone Model:
Samsung SPH-M510
Service Provider:
Bell Canada |
Tue Jul 31, 2007 6:34 am |
| Tordek wrote: | | Canada has a division of the CRTC which limits Tower Output due to possible (unproven as of this time) Medical effects. I'm not sure our exact tolerances but i know we range up to 100km from Cell site without Repeaters |
are you saying the cel to tower range in Canada is 100km? (60 miles for the non metric types) if so what is the basis of that statement?
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