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 steva11
 Posts: 1680
Phone Model: w810i/pearl
Service Provider: Rogers |
 Mon Jul 03, 2006 4:29 pm |
the no commitment option still gives N&W, just not MTM.
I only found out a couple months back.
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 Jadall
 Posts: 389
Phone Model: Nokia 3300,Nokia n-gage, SEt290a
Service Provider: Cingular |
 Mon Jul 03, 2006 10:08 pm |
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one thing I do ahve to say about this. One of the things i've considered about the subsidy phones are you are paying for it regardless of if you have a contract by "slightly higher" rate plans and they charge the same rate plans for no contract or a contract (for the rate plans) so why not take advantage of that and get a cheap phone. (sorry just read another forum message and I think that is what they basically said.)
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computerslayer
 Posts: 120
Phone Model: Blackberry 8820
Service Provider: AT&T |
 Sun Sep 10, 2006 4:22 am |
After reading through this thread (and specifically because Cingular has much better reception in our old brick dorms), I called up Cingular with the hope of transferring my mobile number from T-Mobile to Cingular while also going with their no-commitment contract.
Walking into a local store, the representative I talked to immediately recognized the deal and told me that this was completely possible. However, because my number was out-of-state, he couldn't set me up. I had to contact corporate - by phone - to do that.
Talking to a corporate representative, I didn't get any of that leeway. The only option, I was told, was to choose pre-paid (GoPhone), a 1-year contract or a 2-year contract. A no commitment contract doesn't exist, they said.
So I signed up for a 1-year contract. They transferred my number to a SIM chip and sent it out to me. I received and activated it yesterday.
The thing is, I really do want to go the no contract route. Granted, I'm switching to Cingular because it really does have better coverage. However, after about of year of being free of a contract, I want to avoid going back to one if I can avoid it. I own the phone I have and its unlocked. The mobile number I have had for several years is transferred to Cingular. I'm not sure what obstacles Cingular could have.
So, is it possible to switch from this contract that I've started (I'm most definitely within the 30-day grace period) to the no commitment contract? Assuming that it exists (I'm banking on it, actually), I can't see a reason why not. But I don't know how to convince a representative that this option even exists. The reference to "CSP #1729" seems promising, but I'd like to know more about what that is (the Cingular technicians' manual?).
Any thoughts or advice that you can give?
Respectfully,
Jacob M.
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 nbi rep
 Posts: 4
Phone Model: i836
Service Provider: Nextel Partners |
 Sun Sep 10, 2006 3:00 pm |
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there is a o yr contract u need to speak to someone else
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computerslayer
 Posts: 120
Phone Model: Blackberry 8820
Service Provider: AT&T |
 Sun Sep 10, 2006 4:23 pm |
Thanks for your help - any thoughts on who that might be? And when I'm talking to them, what can I tell them to cut through the general ignorance (avoidance?) of the no commitment contrat?
Respectfully,
Jacob M.
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 steva11
 Posts: 1680
Phone Model: w810i/pearl
Service Provider: Rogers |
 Sun Sep 10, 2006 4:53 pm |
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if you plan on being with cingular for at least a year, i would just keep the contract, since it will give the discount on the phone and give you MTM. a year isn't too long for many people and you'll be out of contract before you know it.
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computerslayer
 Posts: 120
Phone Model: Blackberry 8820
Service Provider: AT&T |
 Sun Sep 10, 2006 6:38 pm |
But I already own my phone - I got it apart from Cingular (or T-Mobile, for that matter). I also don't have any need for MTM. All of my family is still on T-Mobile, so it wouldn't help me much anyway. The contract doesn't do anything for me but lock me in for a year. It only helps Cingular be assured of its money, which I'll be giving anyway. So if I don't need the contract to pay for promotions or discounts on equipment, why bother with a 1 or 2 year contract? I like the freedom of not being locked in and its an option Cingular offers for folks who fit the criteria. It fits.
Steva11, one of your posts mentioned CSP #1729 - what is that? Is that a reference to a Cingular technician manual or something? Can I make reference to that if I'm told this option doesn't exist?
Anything you can suggest to help get a no commitment contract would be really great.
Respectfully,
Jacob M.
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 steva11
 Posts: 1680
Phone Model: w810i/pearl
Service Provider: Rogers |
 Sun Sep 10, 2006 7:17 pm |
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csp is an internal knowledge base. my suggstion would be to see if the store rep who you spoke with would call customer care in the store to help you with the options.
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computerslayer
 Posts: 120
Phone Model: Blackberry 8820
Service Provider: AT&T |
 Sun Sep 10, 2006 8:25 pm |
Steva11,
Is there anything in particular I can say to bypass the 'I'm sorry, no such contract exists' discussion? When I was simply signing up, I bounced my head off of three representatives before simply signing up so I could get my number transferred. (That may have been a mistake, but we'll see I suppose)
In any case, I guess I'll try tomorrow and let you know how this all goes.
- Jacob M.
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 elmo01
 Posts: 2195
Phone Model: Samsung SPH-M510
Service Provider: Bell Canada |
 Mon Sep 11, 2006 2:19 pm |
| computerslayer wrote: | Steva11,
Is there anything in particular I can say to bypass the 'I'm sorry, no such contract exists' discussion? When I was simply signing up, I bounced my head off of three representatives before simply signing up so I could get my number transferred. (That may have been a mistake, but we'll see I suppose)
In any case, I guess I'll try tomorrow and let you know how this all goes.
- Jacob M. |
sorry steve for jackin your thread... mebbe another viewpoint will help...
Jacob...
dont worry about CSP... its a rulebook... you can get a no contract plan... you MUST go to a store (a company store not a dealer) in person...if you dont need a phone you dont have to buy one... you retain all responsibility for the equipment including any equipment related incompatabilities (we are still responsible for the network)
the magic words to say to the sales rep are "No Commitment pricing" if they look at you if you have 7 heads ask for the manager...
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