Oh well...tomorrow i will change my samsung for Ericsson T616....
i have try...but i really can get use to software design of the phone...
i have ask question that no one know the answer to (or care?)...
i really love my old samsung but i cant belive the poor design and the poor customer servise of samsung...
i wrote them and ask them about my concerns...
so this is the conversation....
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As stated previously, this is the design of the phone and there is no "fix" for it.
Thanks
TechnicalS upport
Samtech007
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Samsung Telecommunications America, Inc. (http://www.samsungusa.com)
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********** Don't Remove "[SN********]" from the title *************
When you inquire about our answer...
With the Serial Number, we could identify your message.
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[ You Wrote ]
No problem to samsung?
What you want to say with that?
unhappy customer should be problems to samsung...
i would be happy if i could just mute the ring and see the phone number
is there a way i can FIX this "problem"
Samsung Electronics wrote:
These are not "problems" to Samsung. This is simply the design of the phone.
Thanks
technicalS upport
Samtech007
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Samsung Telecommunications America, Inc. (http://www.samsungusa.com)
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********** Don't Remove "[SN********]" from the title *************
When you inquire about our answer...
With the Serial Number, we could identify your message.
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[ You Wrote ]
The model SGH-S307
thanks
Joel
Samsung Electronics wrote:
Dear Customer, This is Samsung Telecommunication America.Unfortunately we did not receive the model number of the phone in question. In order to better answer your questions please reply to this email with your model number. You can find the model number of your phone by simply removing the battery. We apologize for the delay in answering your questions. On behalf of Samsung I would like to thank you for your email and support of Samsung Products.
If you have questions about your Samsung phone please check the newly redesigned FAQ page located at http://www.samsungusa.com/wireless and click Support.
Thank You,
Technical Support
Samtech007
Thank you for your email.
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Samsung Telecommunications America, Inc. (http://www.samsungusa.com)
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********** Don't Remove "[SN********]" from the title *************
When you inquire about our answer...
With the Serial Number, we could identify your message.
---------------------------------------------------------------------
[ You Wrote ]
I just bought my cell phone and I’m very disappointed with it. I don’t know if there were flaws in the system implementation or not but there are several things i find necessary, but they are not there. First is a mute button, sometimes i need time to answer the phone and just rejecting the call is not the solution. I need to know the phone where my contact is calling me, not just the name. Why to have multiple phones in a single user when you cant use the info. This last thing also go to the call list of incoming and missed calls...i need to know if there is a way to solve this problems...I will change the cell phone next week if i cant solve the problem. Thanks for your time.
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well aparently they are using monkeys as head designer of the software department...
samsung need to start improving their software or the will start loosing customers...
they have just loose a couple customers in my office....
ONE FINAL TRY....
does anyone have a S300 witgh flash that can tell me if they address the issue of the caller id (just name and no name + phone number) and the ringer to mute?
thanks...
Joel
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~ Don ~ Posts: 2007
Phone Model: Samsung D900 FW: D900XAFI1
Service Provider: NL KPN
Thu Oct 02, 2003 8:19 pm
wtf why don't you just flash the phone to s300?
pio Posts: 9
Thu Oct 02, 2003 8:23 pm
i have read that there are not big changes between the versions...
my 15 days to return time is up on thuesday and i dont have the cable yet....
i dont want to wait for the cable to flash it and dont get what i expect...
do you know someone with a s300 flashed ?
Joel
~ Don ~ Posts: 2007
Phone Model: Samsung D900 FW: D900XAFI1
Service Provider: NL KPN
Thu Oct 02, 2003 8:25 pm
yes and everything seems fine.
pio Posts: 9
Thu Oct 02, 2003 8:31 pm
But....
can they mute the ringer (not just send the person to the voice mail or put the celphone to vibrate...)
can they see the phone number of the contact (plus the name) on the caller id ?
if thats the case i will stay with the phone...
i really love the hardware design of the phone...but i prefere functionality over looks ....
Joel
~ Don ~ Posts: 2007
Phone Model: Samsung D900 FW: D900XAFI1
Service Provider: NL KPN
Thu Oct 02, 2003 8:37 pm
They can see the phone number of the contact (Plus The Name) on the caller id.
For the mute thing i have no idea .
pio Posts: 9
Thu Oct 02, 2003 8:42 pm
Thanks man ...
thats all i wanted to know...
so what is the best fash right now ?
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