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HELP cingular subsidy password?

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canadaUSAgirl
Antenna Booster Novice
Posts: 9
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Mon Jul 24, 2006 4:14 pm 
Hi,

I am from Canada and recently purchased a Motorola ROKR E1 phone which is locked to Cingular and I want to unlock it and use it with Rogers. Since rogers and cingular are both ATT I would assume this is not a problem but I cannot find any information. Anyone have any ideas?
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steva11
Flashing Antenna Designer
Posts: 1687

Phone Model:
w810i/pearl

Service Provider:
Rogers
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Mon Jul 24, 2006 7:58 pm 
rogers won't help you at all. you can email/call cingular to see if you can get the unlock code. or else google it. or post it in the moto forum, someone may beable to help you out.

or check out www.bongowireless.com

CingularTech
Antenna Booster Novice
Posts: 6

Phone Model:
Motorola V551

Service Provider:
Cingular
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Thu Jul 27, 2006 11:23 pm 
If you purchased it from cingular and paid full price for it or have a account in good standing with cingular you can call the customer service at 18003310500 or straight into tech support at 18778343318 and ask for the subsidy unlock code. We will have to put in a form and normally takes about a week to 10 days to get this back to you. Just keep in mind that if you do not have an account you must fax the receipt to the rep you are talking to.
canadaUSAgirl
Antenna Booster Novice
Posts: 9
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Fri Jul 28, 2006 3:11 am 
I bought both of the phones off of E-Bay not realizing that they were locked to cingular. We do not have cingular here in canada. can I still contact them. I have a receipt from e-bay . . . ..

elmo01
Moderator
Posts: 2198

Phone Model:
Samsung SPH-M510

Service Provider:
Bell Canada
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Fri Jul 28, 2006 7:10 am 
that wont work... you'll need to use an unlocking service (pay for it yourself)

ZeroAHT
Antenna Booster Novice
Posts: 9

Phone Model:
HP iPAQ hw6515

Service Provider:
Orange 2g/3g Tier II&TSD BEUC- Cingular
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Sun Jul 30, 2006 4:17 pm 
Im not sure why ppl are saying this is not possible- Im a tier II 2/3g tech at Cingular, and basically, if I had the number, I'd go into Snooper, goto Smarttrust functions (I think... its one of the tabs) and perform an "Unlock SIM" and *bingobango*- you can take your phone to any store and, tho they dont like it, they can and are supposed to allow you to use any unlocked phone..
So yeah- for me its 5 mouse-clicks.. Im not sure why ppl are saying it cant be done...
Your options are-
1) Pay the $ for an unlocking service ( which is kinda shady... dunno bout them...)
2) Ask someone you know works at Cingular and has at least tier II on Snooper to unlock you.

Good Luck & Wang Chung!

Zed@ht

steva11
Flashing Antenna Designer
Posts: 1687

Phone Model:
w810i/pearl

Service Provider:
Rogers
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Sun Jul 30, 2006 4:47 pm 
Quote:
2) Ask someone you know works at Cingular and has at least tier II on Snooper to unlock you.


with her being in canada, i'm sure she doesn't know anyone who fits that description...but i'm sure many americans don't either.
canadaUSAgirl
Antenna Booster Novice
Posts: 9
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Sun Jul 30, 2006 5:45 pm 
icon_smile.gif

Last edited by canadaUSAgirl on Sun Jul 30, 2006 5:49 pm, edited 3 times in total
canadaUSAgirl
Antenna Booster Novice
Posts: 9
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Sun Jul 30, 2006 5:46 pm 
[quote="ZeroAHT"]Im not sure why ppl are saying this is not possible- Im a tier II 2/3g tech at Cingular, and basically, if I had the number, I'd go into Snooper, goto Smarttrust functions (I think... its one of the tabs) and perform an "Unlock SIM" and *bingobango*- you can take your phone to any store and, tho they dont like it, they can and are supposed to allow you to use any unlocked phone..
So yeah- for me its 5 mouse-clicks.. Im not sure why ppl are saying it cant be done...
Your options are-
2) Ask someone you know works at Cingular and has at least tier II on Snooper to unlock you.

I don't know anyone - Are you Offering????????

Cptech31
Tech Expert
Posts: 589

Phone Model:
LG

Service Provider:
Hmm what service
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Mon Jul 31, 2006 6:55 am 
ZeroAHT wrote:
Im not sure why ppl are saying this is not possible- Im a tier II 2/3g tech at Cingular, and basically, if I had the number, I'd go into Snooper, goto Smarttrust functions (I think... its one of the tabs) and perform an "Unlock SIM" and *bingobango*- you can take your phone to any store and, tho they dont like it, they can and are supposed to allow you to use any unlocked phone..
So yeah- for me its 5 mouse-clicks.. Im not sure why ppl are saying it cant be done...
Your options are-
1) Pay the $ for an unlocking service ( which is kinda shady... dunno bout them...)
2) Ask someone you know works at Cingular and has at least tier II on Snooper to unlock you.

Good Luck & Wang Chung!

Zed@ht


The only problem with this is that not all imei's are loaded into snooper for the unlock code
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