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jdiesel77
Posts: 1 |
 
Mon Aug 14, 2006 8:45 am |
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i wish i knew this...the guy said i could buy the chocolate for my phone. then wait 24 hours to switch it to my wife's phone, but it would cost 20 bucks each side to do. so i said forget it . i ended up spending the full amt for my wifes phone..
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tampadelphian
Posts: 407 |
Mon Aug 14, 2006 10:42 am |
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The $20 is true if you do it on the phone. But it's free if you do it online. However, if you say something like "I tried doing it online and it gave me a message to call customer service." Then we'll do it over the phone for free. Also, you have 15 days to return the phone and do it the way you planned should you choose to.
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kwinkle
Posts: 22 |
Sat Aug 19, 2006 4:28 pm |
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I just got the phone using the upgrade from another line on my account but it will not let me activate it online - it asks me for the code on the phone - I did that then it automatically detects that it is for another line and asks me for the order number and location code from the receipt - ok I did that but it automatically detects that it must be for another phone and will not let me do it - what do I do?
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tampadelphian
Posts: 407 |
Sat Aug 19, 2006 7:07 pm |
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Call *611. We'll walk you through it. Who knows, you might be lucky enough to get me!!!!
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kwinkle
Posts: 22 |
Sat Aug 19, 2006 7:13 pm |
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maybe I did but I doubt it! Thanks though but I did call and found out I had to do the auto agreement thing and then I was able to do it! The people I got seemed as confused as I was so I don't think it was you because you seem to know what you are doing! Thanks!
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Troc
Posts: 5 |
Sat Aug 19, 2006 9:58 pm |
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Hey Tampadelphian you work at the VZW off Hills/George?
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NotaVZWFan
Posts: 25 |
Thu Sep 07, 2006 11:43 pm |
You have to go online so you don't get charged... or else you could just call and tell them you tried online, but it didn't work.. then they'll do it for you for free. If all of this is true, it only further proves how sneaky and dishonest Verizon is. Why are they making it so hard for their customers to receive these services? I don't appreciate them wasting the time of paying customers!
Do they pay you to come online and lie about their products for them? Verizon is not on my good list!
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tampadelphian
Posts: 407 |
Fri Sep 08, 2006 8:52 am |
| NotaVZWFan wrote: | | Verizon is not on my good list! |
Really? I couldn't tell. 
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NotaVZWFan
Posts: 25 |
Fri Sep 08, 2006 12:05 pm |
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Very witty... you have no other response beyond.. "Really, I couldn't tell." I personally would never want to work for something I didn't believe in.
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tampadelphian
Posts: 407 |
Fri Sep 08, 2006 12:19 pm |
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Yep...agree with you there. That's why I will defend VZW. Because I believe in them.
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