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Home > Cell Phone Forums > Manufacturers Talk > LG Talk > LG VX8300 sync music won't work - computer won't recognize

LG VX8300 sync music won't work - computer won't recognize

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lp067
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Mon Sep 04, 2006 12:28 pm 
I have seen variations of my question on here, but am still stuck: I have an LG VX 8300, a 1G micro SD card, and windows media player. I've followed instructions on various posts to enable the phone to play mp3s and to format the card. When I put the card in the printer slot, the computer displays the appropriate folders (my pix, my mp3s, etc.). I have tried putting music on the card, and believe I have done so, but when I put the card in the phone, I get the message NO SONGS IN MEMORY. I have tried to play using both the play button on the front, and my mp3s. It feels as though there is one obvious thing I'm missing here, and I would greatly appreciate it if anyone can figure it out. Thanks!
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ukdroopy
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Thu Sep 07, 2006 7:22 pm 
You may already have tried this, but what worked for me on the Phone was going to Menu->Get it Now->Get Tunes and Tones-> Sync Music then the phone shows up as a supported device. If you have already tried this then I hope something else gets you past the frustration..
ukdroopy
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Thu Sep 07, 2006 7:23 pm 
I think you need to go through the sync process, there is a conversion that is done to the song during that process, probably some bit rate reduction.
ukdroopy
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Thu Sep 07, 2006 7:27 pm 
Also looks like it converts it to a .wma file
lp067
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Fri Sep 08, 2006 12:08 pm 
I even bought the Verizon music essentials kit, but I still wasn't successful, e.g. I was able to get a few songs from my library onto the phone, but not onto the card. It looked as though a new folder was created called "Music," and the songs went in there. I then tried moving them to the my_music, and also to the my_mp3 folders, but still kept getting the same message when I put the card in the phone- NO SONGS IN MEMORY. I finally called Verizon last night, and the person gave me different things to try (some of the above), but nothing has worked yet. He ended up offering to talk to his younger brother, who does this routinely, and find out how he does it. He's supposed to call me back after this. I do think there must be some conversion issue I am missing, among other things- I looked in explorer, and the majority of my songs are wma, maybe there's also a file length issue as well? Anyway, from reading and re-reading this forum, it seems as though others have gotten past all that, so I'm not sure why I'm still stuck! It's a Dell computer with Windows XP, and WMP 10. I use a non-iPod mp3 player, so that is not part of the equation. Thanks again for any assistance.
glenh2nd
3D Hologram Enthusiast
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Fri Sep 08, 2006 3:58 pm 
I haven't been able to sync my phone either. When I pres sync with windows media player 10 open Windows finds a new device and cant find the drivers, just like the problem others are having. I have been able to load MP3's onto my memory card though.

What is the use of the Music Essentials kit if it doesn't allow you to put you own music on the phone? Like everyone is going to pay $1.99 per song from Verizon? Give me a break, even itunes is cheaper.
sodeysay
Antenna Booster Novice
Posts: 2

Phone Model:
LG VX8300

Service Provider:
Verizon
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Mon Sep 11, 2006 12:06 pm 
ukdroopy wrote:
You may already have tried this, but what worked for me on the Phone was going to Menu->Get it Now->Get Tunes and Tones-> Sync Music then the phone shows up as a supported device. If you have already tried this then I hope something else gets you past the frustration..


This method is working

Thanks UKdroopy
larryw54
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Fri Sep 15, 2006 10:46 pm 
I found the answer. And did I feel stupid. Once you put the LG Drivers in all you do is go to the Menu of the phone, select GET IT NOW and Select Get Tunes & Music, frin there go to #6 Sync Music. The Windows Media Player will see you device.

That is it, easy... I promise
dcshoeco2188
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Fri Sep 22, 2006 10:00 am 
you said it will work if you open up windows media player 10 and then go on your phone and go to Get it NOW and GET TUNES AND TONES and then go down to #6 SYNC and its guaranteed to work..well yes i did install the drivers and everything and i even opened up the device manager and it shows that it reads that my phone is plugged into the usb port but when i open up windows media player it dont find the device..i dont know whats wrong.. SOMEONE PLEASE HELP

THANKS =)
phonehelperguy
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Fri Sep 22, 2006 3:20 pm 
dcshoeco2188 wrote:
you said it will work if you open up windows media player 10 and then go on your phone and go to Get it NOW and GET TUNES AND TONES and then go down to #6 SYNC and its guaranteed to work..well yes i did install the drivers and everything and i even opened up the device manager and it shows that it reads that my phone is plugged into the usb port but when i open up windows media player it dont find the device..i dont know whats wrong.. SOMEONE PLEASE HELP

THANKS =)


There has been a known issue that doesn't seem to have a resolution yet for LG phones not syncing properly with some WMP. If everything has been done correctly, try it on a different computer and see if it works there. Preferably a computer in which the OS was not installed from the same disc yours was.

glenh2nd wrote:
What is the use of the Music Essentials kit if it doesn't allow you to put you own music on the phone? Like everyone is going to pay $1.99 per song from Verizon? Give me a break, even itunes is cheaper.


Glenh2nd, if your phone syncs properly with WMP you certainly can put your own music on there. During the sync, the copy synced to the phone will change to WMA but the copy on your PC will stay the same format. WMP recognizes your device but cannot find the drivers? If you go into your Device Manager, does your device show up there with any yellow question marks/exclamation points or red x's?
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