... when they call and ask you the dumbest question on earth such as this...(actual call received earlier today) How do i call my parents if they're in the 724 area and i'm in the 559 area on vacation .... my answer Uhm ... Dial 1 724 *** **** and the call will go through successfully. her reply was is it really that simple. .. Call ended shortly there after.
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wannabe Posts: 44
Tue Aug 08, 2006 12:18 am
yes it is unfortunate that we do not offer iq tests before offering service. its like those customers who can't figure out how to put the battery in. i always just want to ask them if they never played put the square in the square hole while in kindergarten??
SmoveAL Posts: 34
Phone Model: Treo 650
Service Provider: Cingualr
Tue Aug 08, 2006 12:57 am
how about " how do i turn off my cell phone"
Cptech31 Posts: 650
Phone Model: Nokia 6085
Service Provider: AT&T/Cingular
Tue Aug 08, 2006 7:11 am
I Really think they should IQ test people that buy the pda devices beacuse we get some pretty dumb questions about them over here in tech support there are to many to list.
Then you have the people in the tos department in my center calling tech support to update the caller id information on a number that just changed name they can't get it into there heads the billing system will correct the caller id name and that it can take landline carriers that transmit the caller id name up to two weeks to update there system.
The Chemist Posts: 80
Phone Model: Moto RAZR V3i
Service Provider: Cingular
Wed Aug 09, 2006 10:04 am
You should not be like that you know, im sure you were new to all this sometime on your life. You should not be disrecpectful
Wrangler3383 Posts: 59
Phone Model: Cingular 8525, LGCU500, Nokia 6682
Service Provider: Cingular
Wed Aug 09, 2006 12:02 pm
The Chemist wrote:
You should not be like that you know, im sure you were new to all this sometime on your life. You should not be disrecpectful
I agree, at least they HAVE a cell phone. There are other subjects you guys are just as ignorant about.
wannabe Posts: 44
Wed Aug 09, 2006 5:33 pm
that is the silliest thing i have ever heard. i am not ignorant about absolutely anything this world has to offer. i await for your rebuttal so that i may have a good laugh.
steva11 Posts: 1677
Phone Model: w810i/pearl
Service Provider: Rogers
Thu Aug 10, 2006 3:24 pm
dude, i don't even have a cell phone. i had an audiovox straight-up analog phone with MT&T. it had a green screen and said "hello" in block letters when i started it up. i thought i was the man
but technology changes so often. when i got that phone, there weren't even camera phones back then. and that was only about 6 years ago. even six years from now, things are going to be much crazier
Jadall Posts: 389
Phone Model: Nokia 3300,Nokia n-gage, SEt290a
Service Provider: Cingular
Thu Aug 10, 2006 6:52 pm
for the caller id thing i always tell people that their caller id boxes once identified a number will keep posting the name up there and remind people that most phones incorperate their phone book into the phone. (like my cell phone. it doesn't show names unless they are in my phonebook) but it's a bunch of hogwash to tell them it's not instant it takes a while.
peryus88 Posts: 459
Service Provider: at&t
Thu Aug 10, 2006 9:56 pm
The Chemist wrote:
You should not be like that you know, im sure you were new to all this sometime on your life. You should not be disrecpectful
Also, it's good to remember that the people who are calling in with dumb questions are part of the reason why you're getting a paycheck. And besides, their questions (or stories) are a good reason to start up "cooler talk".
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