imagine dealing with customers drunk at work? i bet it'd be easier to deal with the mean ones.
McGirk Posts: 2411
Phone Model: AX380 Wave
Service Provider: Alltel
Fri Mar 28, 2008 10:08 am
Fight fire with fire, if they are drunk, transfer them to drunk customer service. Usually drunk customer service will promise the moon, but not leave any notes, and not remember what they promised by the morning.
kcsgal Posts: 3
Phone Model: BB Curve
Service Provider: T-Mobile
Thu Apr 03, 2008 2:08 am
McGirk wrote:
Fight fire with fire, if they are drunk, transfer them to drunk customer service. Usually drunk customer service will promise the moon, but not leave any notes, and not remember what they promised by the morning.
I don't think I've laughed that hard in soooooo long! Thanks McGirk!
Cptech31 Posts: 650
Phone Model: Nokia 6085
Service Provider: AT&T/Cingular
Tue May 13, 2008 12:12 pm
we tend to thik of the drunk department as the d.r.o.p department
elmo01 Posts: 2342
Phone Model: Samsung SPH-M510
Service Provider: Bell Canada
Fri May 16, 2008 6:09 am
Tmobilewhiners wrote:
elmo01 wrote:
there's a few... the hiccup guy....the haircut guy...the I love you guy...a few among a cast of thousands
Holy crap you got the Hiccup guy! I work for tmobile and serioulsy no doubt the call center gets him about 5-6 X a week!
He used to have an ATT account. the "brass" flagged his account and cancelled service due to nusainse calls. he used to call customer care 20-30 times a week
McGirk Posts: 2411
Phone Model: AX380 Wave
Service Provider: Alltel
Fri May 16, 2008 10:09 am
Just scream at him, and if he says anything, you were just trying to cure his hiccups.
