| Author |
Message |
Tigress
Posts: 192
Phone Model:
Moto V360; Blackberry 8100 Pearl
Service Provider:
T-Mobile |
 
Wed Aug 30, 2006 2:37 am |
It's been quiet recently and I got curious cause I found myself responding to a question and going:
Well, its up to you, you can do the HSE and get chg'd and OOW, but if you have equip protect then you can just get chg'd a deduct...
I had to slap myself in the head and rewrite half the post  
It's not the first time I've done it, I get responses to emails from friends going HUH? at me and other places...I know other people have said job leaks to home...so...Yeah, am I the only brainless one  
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Cptech31
Posts: 577
Phone Model:
LG
Service Provider:
Hmm what service |
Wed Aug 30, 2006 8:23 am |
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hopefully you have never go home and answered you home phone with you department opening statment
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WebDunce
Posts: 178 |
Thu Aug 31, 2006 12:07 am |
i thnk here at CSR tlk u can go ahead & do stff like that & we wnt mnd at all.
i actually have the opposite problem (being new)...in one system we have a 255 character limit for notes, and often i find myself having to remove/shorten words to get the whole matter in the note.
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Tigress
Posts: 192
Phone Model:
Moto V360; Blackberry 8100 Pearl
Service Provider:
T-Mobile |
Thu Aug 31, 2006 3:26 am |
LOL @ WebDunce... Well if that's the case...
Tdy I s/w this cust who hd bb8700 and the BIE was down so used ICM, pwcled, can loc and...nm, but yeah a little annoying, but I know what you mean, our PrePaid system allows for 300, so you end up seeing 3 different notes from one rep for one convo -.-
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Cptech31
Posts: 577
Phone Model:
LG
Service Provider:
Hmm what service |
Thu Aug 31, 2006 7:18 am |
well it's sorta like on a caller id name change adv 24-48 bus hrs to update adv ll 7-10 bus days to up adv of ll cib issu ask for add assistance cst dec
or cst cnt snd mms on ctn to ctn p/c dev ver wap sttings perf mr snt tst mms cst rcv had cst sen mms to own ctn mms snt and rec tbs finished ask add assistance cst dec call ended
we are limited in our contact manager to 255 chrs in the billing sys unlimited message length in tech call tracker unlimited chr there are three places per call i have to make notes it is kinda crazy on one you have to abv the rest you can type normally
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elmo01
Posts: 2186
Phone Model:
Samsung SPH-M510
Service Provider:
Bell Canada |
Thu Aug 31, 2006 8:32 am |
A while back I was logging quite a bit of OT...
I knew it was time to back off the OT when I opened the car door ... heard the "ding" and the first thing that went thru my head was "thank you for choosing ATTwireless my name is....."
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neek
Posts: 117
Phone Model:
LG VX-8300
Service Provider:
Verizon |
Fri Sep 01, 2006 12:19 pm |
I had a friend drunk once get a call from her mum, went through an entire go phone activation... it was sad.
I've never abbreviated regular e-mails or anything like that, but I'm always wanting in account notes to put stuff like, "cust !send txt." That exclamation point's so fun to use... but who uses programming code in notes?
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BigRUSS
Posts: 2105
Phone Model:
two cans ( del monte) and some string,
Service Provider:
RussCo |
Wed Sep 06, 2006 10:49 pm |
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yes i catch my self ding it quit often , and whats scarier is i could understand all the crap yall typed in short hand
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elmo01
Posts: 2186
Phone Model:
Samsung SPH-M510
Service Provider:
Bell Canada |
Thu Sep 07, 2006 7:52 am |
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we all tuk the sam Mavis sped redin and ritin corse...noe we kin unnerstan ech otter reel goot
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Cptech31
Posts: 577
Phone Model:
LG
Service Provider:
Hmm what service |
Thu Sep 07, 2006 9:55 am |
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lol elmo u r not foo a round wth tht
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