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maryanna
Posts: 5 |
 
Mon Sep 04, 2006 11:46 pm |
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I have a Samsung t 309 unlocked. I did have T-mobile but switched to Cingular, I can make and recieve calls but can't send or recieve text messages. This a camera phone so I would like to send picture messages.Is there a way I can program the phone to text?
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WebDunce
Posts: 178 |
Tue Sep 05, 2006 12:17 am |
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we may not be able to get the unlocked phone working for you...but you definitely need to call Customer Care. call from a landline (1-800-331-0500) and have your samsung phone with you.
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steva11
Posts: 1687
Phone Model:
w810i/pearl
Service Provider:
Rogers |
Tue Sep 05, 2006 12:39 am |
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you'll mostlikely need to update your message center #.
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BigRUSS
Posts: 2105
Phone Model:
two cans ( del monte) and some string,
Service Provider:
RussCo |
Tue Sep 05, 2006 10:50 pm |
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you can also go to tutorials.cingular.com to make sure you mms settings are correct
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maryanna
Posts: 5 |
Wed Sep 06, 2006 12:29 am |
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hi thanks for the help I called cingular they told me that I have to change my setting but they cant help. I also went to cingulars site and I changed my service center number now I can text. which is great I just can't picture text. I should aslo mention that cingular does not carry my phone, that why they can't help me. I tried going into my phone and change the setting but the it says to go multimedia setting and I don't have that on my list. So any help if any would be greatly apperciated. Oh I have a Samsung t309.
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WebDunce
Posts: 178 |
Wed Sep 06, 2006 9:58 am |
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the problem is it's not a phone we carry...so we have no documentation on how to support it. also, it appears to be a phone made for tmobile. so, we won't know how to change the internet settings. i looked through samsung's t309 online user manual (PDF file) and couldn't find out how to change the internet settings....maybe i missed something. you must be able to access our internet service in order to send pictures in messages.
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WebDunce
Posts: 178 |
Wed Sep 06, 2006 10:12 am |
it might not be under the main menu settings option.
go to "messaging" (usually an envelope icon) and see if you have an "options" or "settings" there. if not, look for something like "multimedia messages" and select that and see if there is an "options" or "settings" there.
if so, it should have something like "internet profile"...if you can find something like that let us know.
added by edit:
by "us"...i mean us here on the board...not cingular phone reps cuz cingular phone reps will NOT have access to ANY support documentation for THIS phone as it is a phone we have NEVER carried.
cheers.
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maryanna
Posts: 5 |
Wed Sep 06, 2006 7:06 pm |
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Me again I went into my phone and I think Cingular and T mobile differ, I went into the menu and I do have the settings option., but I don't have multi media settings all I have is text settings that when selected I can input service center number and destination address,validity period and in picture messages there is only priority,validity and delivery and receive settings which are report, ads and anonymous reject. There is no where I see to input web information in the web browser, plus don't see the options for web. I looked everywhere. Hope you can still help.
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BigRUSS
Posts: 2105
Phone Model:
two cans ( del monte) and some string,
Service Provider:
RussCo |
Wed Sep 06, 2006 10:18 pm |
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once again go to tutorials.cingular.com , find a like modle phone and input the mms settings for that phone, youll have to do the same for the browser settings
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maryanna
Posts: 5 |
Thu Sep 07, 2006 2:19 pm |
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I did do that but I don't have that profile setting or anywhere I can input the mms settings. Any other ideas?, on how I can do this if any.
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