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Home > Cell Phone Forums > Manufacturers Talk > Motorola Talk > Keypad not working on V3

Keypad not working on V3

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rokitty
Antenna Booster Novice
Posts: 1
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Tue Sep 05, 2006 8:12 am 
Hi there

I hope someone can please help - I've got a V3 and for the second time in about as many months, the keypad / buttons on the phone have stopped working. Now, if I take the battery out, replace it, I can use the on / off button to turn the phone back on, but once it's on, all buttons stop working again.

The first time it happened, I took the battery out and left it for about 15 minutes, replaced it, and the phone worked fine, but I'm having no luck this time :/

If someone could give me a clue as to what to do with this phone I would be grateful.

Thanks! icon_smile.gif
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mikekay10
Moderator
Posts: 2959

Service Provider:
Vodafone
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Tue Sep 05, 2006 2:21 pm 
If you have warranty then use it.

Otherwise try flashing with a recent monsterpack.

If you still have issues then the most likely culprit is the keypad membrane / flex cable
blulite
Antenna Booster Novice
Posts: 2
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Wed Sep 06, 2006 6:53 pm 
I've had the phone for 2 months.
When I power up, the phone keypad "pushes" buttons by itself. Mainly the "# 7" key.
It's like a ghost in my phone!
It will store phone numbers like 777-777-7777 before I can turn it off. Last night it pushed "7" & deleted my inbox messages!
it is not water damaged. Taking out the battery for 24 hours did not help.
Any answers?
BTW, What does "flash"/flex" mean?
Bruce

mikekay10
Moderator
Posts: 2959

Service Provider:
Vodafone
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Thu Sep 07, 2006 12:57 pm 
The flash is the phones firmware. The flex is all the files and settings.

However it sounds like you have a damaged keypad membrane, it could just need cleaning but may need replacing.

If its only 2 months old use warranty rather than doing anything to invalidate warranty.
blulite
Antenna Booster Novice
Posts: 2
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Thu Sep 07, 2006 5:10 pm 
doesn't the warranty last 30 days?

mikekay10
Moderator
Posts: 2959

Service Provider:
Vodafone
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Thu Sep 07, 2006 6:58 pm 
Depends on who and where you got - in UK minimum warranty is normally 12 months
lammyhead
Antenna Booster Novice
Posts: 2
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Mon Feb 05, 2007 12:55 am 
My V3 got wet in a storm and now only the on/off button works.

What can i do?

Should i flash the phone? (i think this may void my warranty, i have about 2 months left)

Edit: gave to a repairer, they put the phone in alcohol to fix it, only the on/off button works still icon_blink.gif icon_blink.gif

Malibu21
Moderator
Posts: 1002

Phone Model:
V3xx Lightly Modded, V6 Maxx Tweaked nicely.

Service Provider:
The New AT&T
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Mon Feb 05, 2007 1:23 am 
No, warranty will send it back. You might be able to resurrect it, take it apart clean it thorughly with Rubbing alcohol and a toothbrush, then stick the chip boards in the oven for 15 min at 300 degrees to dry it out and pray to the cellphone gods that you didn't short anything out.
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