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Home > Cell Phone Forums > Manufacturers Talk > Motorola Talk > Motorola RAZR V3 PST problem - COM4 'not present'

Motorola RAZR V3 PST problem - COM4 'not present'

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js55203
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Posts: 6
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Fri Sep 15, 2006 2:03 pm 
Hi.

help.. i can not connect razr v3 with PST..

installed PST7.2.3 + MPT..

I looked at the 'phone and modem options' under 'control panel'.. when i connect to MPT - it says 'motorola usb modem' connected to COM4 (COM3 is toshiba modem).

however, when i runs the program PST, it COM4 changes to 'not present' (and i think the phone screen also blacks out after PST starts)..

any ideas?

thanks =)
J
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mikekay10
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Posts: 2959

Service Provider:
Vodafone
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Fri Sep 15, 2006 2:13 pm 
Have you installed the p2k drivers? Follow the guide to connecting p2k programs in the tutorial section
js55203
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Fri Sep 15, 2006 2:16 pm 
mikekay10 wrote:
Have you installed the p2k drivers? Follow the guide to connecting p2k programs in the tutorial section


i will try that now. thanks =)
js55203
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Fri Sep 15, 2006 2:23 pm 
same thing happens. after run program P2kman, COM4 changes to 'not present'. =(

i removed 'motorola usb modem' then replug the phone. point manual install, then point to 'drv' folder in p2kman. or i need to do something else?

mikekay10
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Vodafone
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Fri Sep 15, 2006 4:05 pm 
Com 4 is meant to be removed - P2k programs use different drivers to MPT
js55203
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Fri Sep 15, 2006 5:38 pm 
thank for the reply.

but p2k shows 'phone not connected'..

newb question.. how can i connect the phone? i can't get p2k or PST to connect..

p2k- phone not connected
PST - phone not connected. please connect and power up the phone.

mikekay10
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Vodafone
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Sat Sep 16, 2006 2:15 am 
Does it prompt for the device installation?
js55203
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Sat Sep 16, 2006 11:41 am 
mikekay10 wrote:
Does it prompt for the device installation?


only if i remove 'motorola usb modem', and then replug the phone.



i tested with an older version of motorola phone, same thing happens. i also tested this on my laptop + desktop.. so could it be the software or the USB cable?

i know i shouldn't post links to the software, but i hope name are okay.
i got

Motorola v3 Razr Java App Loader &Tools(Pst 723,Jadmaker,Midway 2.icon_cool.gif.rar
Motorola PST 7.2.3 Phone Programmer + PST UNI Patch.rar
p2kman.rar (211kb version)

thanks,
j

mikekay10
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Posts: 2959

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Vodafone
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Sat Sep 16, 2006 11:52 am 
Go to http://developer.motorola.com/?path=1.2.6.30 and download Motorola USB Driver

Use this to clean and reinstall the drivers
js55203
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Sat Sep 16, 2006 1:43 pm 
thanks, i might have got it. =)
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