okay so at the moment the most annoying thing that i find that customers do is one of two things... one they call in to complain about something and dont let u answer anything they ask... they will just ramble on and on and on... man that iritates me. the other thing that maybe not annoys me but i dont understand is when u are talking to a cust and u ask for there wireless number then u hear beep-beep-beep-beep-beep-beep-beep-beep-beep-beep. okay well i dont know about u but i didnt take beep 101... so it blows me away that they well enter it in the phone... its like uhm hello i am a person not a machine!~ seriously how annoying.... well thats it
Advertisement
beyer1983 Posts: 63
Phone Model: Moto Krzr, A900, SCP-2400
Service Provider: Sprint
Thu Sep 21, 2006 4:45 pm
wow... well i havent had that yet
steva11 Posts: 1677
Phone Model: w810i/pearl
Service Provider: Rogers
Sat Sep 23, 2006 11:42 pm
me neither, but today someone asked if i was a machine or a real person. from her tone, i actually think she was serious!
it's kinda like when i give someone a toll free number to put it in their phone and they don't have pen and paper, so they punch it in their phone
me: 1-800-blah-blah
them: ok, hang on, beep-beep-beep-beep
Tigress Posts: 192
Phone Model: Moto V360; Blackberry 8100 Pearl
Service Provider: T-Mobile
Sun Sep 24, 2006 5:02 am
Nah - Worst part:
Me: Ma'am, what type of phone are you using?
Customer: A T-Mobile Phone.
Me: I understand that ma'am, but what kind of phone - Motorola, Nokia, Samsung?
Customer: No, none of those - It's a T-Mobile phone, it says so on the screen.
Me: *head hits keyboard*
steva11 Posts: 1677
Phone Model: w810i/pearl
Service Provider: Rogers
Sun Sep 24, 2006 2:26 pm
yeah i get that too...
what kinda phone are you using?
"uhh...att. it's not a cingular phone, it's att"
moelicious004 Posts: 94
Mon Sep 25, 2006 11:14 am
ya we get that all the time too.... sometimes i wonder how these ppl survive! <shake head>
steva11 Posts: 1677
Phone Model: w810i/pearl
Service Provider: Rogers
Mon Sep 25, 2006 1:49 pm
moe...i'm in tdma blue also, so i guess we run into a lot of the same problems...lately being the 4.99 fee...AAAAARRRRRGGGGHHHHH!!
moelicious004 Posts: 94
Mon Sep 25, 2006 2:43 pm
dude i hear u as soon as u do ur opening and u hear the cust say my bill is outrageous this month, u know it is one of two things. 1)overage or 2)4.99 fee. its gotten to the point now where i sound like a recording explaining why the fee came into play. what center are u in there steva?
moelicious004 Posts: 94
Mon Sep 25, 2006 2:44 pm
never mind u are in halifax... lol
steva11 Posts: 1677
Phone Model: w810i/pearl
Service Provider: Rogers
Mon Sep 25, 2006 2:49 pm
yup. i drove through regina once though. stopped at the greyhound stop with robin's donuts. not too bad...
