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Home > Cell Phone Forums > Carriers Talk > CSR Talk > My head hurts

My head hurts

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justin22
Radiation Shield Addict
Posts: 213

Phone Model:
Samsung D807, Moto KRZR K1 Red

Service Provider:
Rogers Wireless
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Tue Dec 12, 2006 9:38 pm 
its much easier to have them press *#06# to get an imei number....
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SCHMST1
Radiation Shield Addict
Posts: 54

Phone Model:
LG VX 9900

Service Provider:
Verizon!!!!
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Fri Apr 06, 2007 7:24 pm 
moelicious004 wrote:
okay the big thing that is killing me lately is when u ask someone for there wireless # and they ask oh do u want my account number or my wireless number? icon_twisted.gif SERIOUSLY i JUST asked for the WIRELESS number? what part confused u?

okay feel a bit better now that i have vented icon_cool.gif




the BEST thing is when you ask for their number, and they give yu their HOME number. what what in the world am i going to do with that.

sskiller1995
Antenna Booster Novice
Posts: 7

Phone Model:
v3 and an i930

Service Provider:
Cingular and Nextel
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Sat Apr 07, 2007 3:23 pm 
We get those customers here prob once a day.

SCHMST1
Radiation Shield Addict
Posts: 54

Phone Model:
LG VX 9900

Service Provider:
Verizon!!!!
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Mon Apr 09, 2007 8:06 am 
i'd say 5 out on 10 customers do that.

BigRUSS
Flashing Antenna Designer
Posts: 2105

Phone Model:
two cans ( del monte) and some string,

Service Provider:
RussCo
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Mon Apr 09, 2007 10:23 am 
SCHMST1 wrote:
moelicious004 wrote:
okay the big thing that is killing me lately is when u ask someone for there wireless # and they ask oh do u want my account number or my wireless number? icon_twisted.gif SERIOUSLY i JUST asked for the WIRELESS number? what part confused u?

okay feel a bit better now that i have vented icon_cool.gif




the BEST thing is when you ask for their number, and they give yu their HOME number. what what in the world am i going to do with that.


oh i just ask if i can have the number they are calling in regards too, they still say " the one im one ? or the on im having trouble with?"

SAmuel Jackson said it best "ENGLISH MOTHER F'ER , DO YOU SPEAK IT?

SCHMST1
Radiation Shield Addict
Posts: 54

Phone Model:
LG VX 9900

Service Provider:
Verizon!!!!
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Mon Apr 09, 2007 10:32 am 
SCHMST1 wrote:
i'd say 5 out on 10 customers do that.



OK. SO I'VE BEEN AT WORK SINCE 9:00 AND SO FAR I'VE HAD ABOUT 10 HOME PHONE NUMBERS GIVEN TO ME.
julia1086
3D Hologram Enthusiast
Posts: 48

Service Provider:
Verizon Wireless
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Mon Apr 09, 2007 9:12 pm 
OK, what makes me want to scream is this: Cust calls in all p.o.'d because his/her bill is double what it normally is. Of course they sent the payment late and now they are being billed for 2 months. I had a customer screaming at me wanting to know why his late payment was not reflected on his bill. I told him we didn't know that he was going to pay his bill late when we printed up his current bill. Uuuuggggghhhhhhh! Have these people never paid bills before?

BigRUSS
Flashing Antenna Designer
Posts: 2105

Phone Model:
two cans ( del monte) and some string,

Service Provider:
RussCo
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Tue Apr 10, 2007 12:39 pm 
ive hade like 4 calls today where grown adults dont know how to budget their bills so they want the billing due date changes, and then trow a fit when you tell them what their next bill will look like, . im sorry my my car payment is due by the 28th and my rent is due on the 1st, i cant cover that with one paycheck , so i B-U-D-G-E-T


Oh and aslo people who talk like they are asking a question?

like when you ask for the last for of the ssn the say "1234?"

it just get so anoying?
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