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Nokia 6230i MMC problems - File format not supported

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fishskin
Antenna Booster Novice
Posts: 3
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Tue Oct 17, 2006 5:05 am 
Hi all, i recently had to save images to my nokia 64mb mmc, when i try to retrieve images and clips from card, it tells me "file format not supported", files are either 3gp or jpg and i really cant afford to lose some of these photo's, i have tried moving from folder to folder on phone, downloading via data cable, sending to other phones etc etc but i cant get anywhere, what can i do next? all help and comments much appreciated, Thanks...
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Kemul
Radiation Shield Addict
Posts: 101

Phone Model:
Nokia 6230 -> Nokia N73 -> Nokia 6500c

Service Provider:
Telkomsel
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Wed Oct 18, 2006 9:38 am 
From your description, it doesn't seem like an MMC problem. It's probably just that the file format cannot be recognized by the phone's player, perhaps because the files have incorrect file extension. For example, GIF file with .jpg extension.

Another thing, if you can play the files on your computer, then just use your computer?
fishskin
Antenna Booster Novice
Posts: 3
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Thu Oct 19, 2006 1:52 am 
Thanks for reply, however the problem is that i cant get them to my computer, cant view them on phone, cant send to anyone, cant print via card reader, but the photos were taken with this phone, saved straight to the mmc as phone memory was full, i was able to view them at time of taking, after about 30 seconds, little icon turned to question mark and "file format not supported" is displayed when i attempt to open files. If taken with this phone, saved as jpg and gp3 format's, files still have a physical name and size, so surely theres a way to save them?. They are very precious family photos that i really dont want to lose, pleaase help, i know someone here can!...

Kemul
Radiation Shield Addict
Posts: 101

Phone Model:
Nokia 6230 -> Nokia N73 -> Nokia 6500c

Service Provider:
Telkomsel
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Thu Oct 19, 2006 8:41 am 
Well, seems like the files are corrupt.

You said you tried printing via card reader, how about copying the files to your computer using the card reader? (Take out the MMC from the phone)

Other than that, I'm out of ideas. Perhaps others can help?
fishskin
Antenna Booster Novice
Posts: 3
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Sat Oct 21, 2006 8:46 pm 
Yes, the files are corrupt, but as they still have physical attributes, name and size, surely theres a way i can do something with them, card reader or data cable wont let me move, copy, print etc but i dont wont to give up on these photos, I know someone on here can help, i just need to find that person, if you come across an expert, please point them in my direction, i need all the help i can get!!. Thankyou.
jodav1000
Antenna Booster Novice
Posts: 2
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Mon Mar 09, 2009 5:43 am 
Hello fishskin, i see you posted an old message about your Nokia pictures not opening.
I also have precious memories on my phones memory that i now cant open (the same message comes up ''File format not supported'').

I have contacted my cell phone "sevice provider" (Orange UK, and they are looking in to it).

Please tell me if you found a solution, THANK YOU.
p.s. i posted your entire dialogue on another forum (i'll tell you the name if need be).

pp.s. Did the battery power run out "while you were taking pictures"?
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