| Author |
Message |
cactusleon
Posts: 2 |
 
Tue Nov 07, 2006 10:43 pm |
ok so heres what happnened, i accidentally had my cell phone in the washing machine, its broken now, i have cingular
im on my dads plan, he called cingular to get me a replacement, they said they have to send us an affidavit, he has to get it notarized, and make copies of a photo id and send it back, and wait 2 weeks to a month and theywill send back a new phone
does this sound right to anyone?
the guy at the cingular store said just call, tell them u have a damaged phone, and they wil send u a new one in a day and u send the old one back, and i do have the insurance
whats up with this, everyone i talked to said u just call they send your phone and u can send the old one back or pay the 50$, why are they making me do all this?
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peryus88
Posts: 459
Service Provider:
at&t |
Tue Nov 07, 2006 10:55 pm |
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Your phone is water damaged. The warranty does not cover water damaged phones
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cactusleon
Posts: 2 |
Tue Nov 07, 2006 10:58 pm |
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at first we told them that i lost the phone cause thats what the guy at the cingular store told me to do and we got the same thing
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dathmalus
Posts: 114
Phone Model:
samsung i607, HTC shift
Service Provider:
AT&T |
Fri Nov 10, 2006 4:50 pm |
warranty repalces manufactures defects and issues, and not your stuipidity 
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Jadall
Posts: 389
Phone Model:
Nokia 3300,Nokia n-gage, SEt290a
Service Provider:
Cingular |
Fri Nov 10, 2006 9:37 pm |
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you have to get phone repl thru insurance. not warranty and the affidavid thing I think is for because you told them you did not have the phone. tell them you found it outside and then I think insurance will want you to send them the phone. and then you might not have to have that paper.
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Alohanewby
Posts: 15 |
Sat Nov 11, 2006 6:49 pm |
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Yeah, your pretty done on that one. You screwed up when you threw your phone in the washing machine. Although all that stuff they are making you do I have never heard of, but its Cingular so it doesnt surprise me.
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