| Author |
Message |
jpswilhelm
Posts: 1 |
 
Wed Nov 08, 2006 12:25 am |
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PUK required to unlock my nokia cingular 6102I. "customer service" state that they will look into my request for the "PUK CODE" and get back to me in 1 to 3 day's. is there a faster way to get the code from customer service?
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elmo01
Posts: 2198
Phone Model:
Samsung SPH-M510
Service Provider:
Bell Canada |
Wed Nov 08, 2006 9:36 am |
who is your service provider?
Cingular?
a PUK code is a securty protocol invoked when registration fails...once you verify the acct the PUK code should be forthcoming almost immediatly...
call back 8003310500 from a land line phone with the phone in hand and tell the rep you see enter PUK code on the screen... do not enter anything else on the phone
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zcewaunt
Posts: 18 |
Tue Nov 28, 2006 9:22 pm |
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That's odd that they told you 1-3 days. Maybe they thought you meant subsidy? Either way it's weird... the PUK code we have at customer care... and it's not hard to get.
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Shalalala
Posts: 661 |
Wed Nov 29, 2006 10:35 am |
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Yeah, both PUK codes are displayed in the billing system - subsidy unlock code, however, can take up to 5 business days to get.
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FlyerTDL
Posts: 157
Phone Model:
Nokia 8260/6235i
Service Provider:
The New AT&T/Alltel-U |
Wed Nov 29, 2006 12:29 pm |
Speaking of subsidy codes...
I have a question.
I have a Cingular branded Moto C139 back at home. I tried to place another carrier's SIM inside and it came back up asking for the subsidy code.
My question is if I would be correct in presuming that I need to get the Subsidy code from Cingular? If so, how do I go about getting it? Just call 611 and tell them the phone wants the Subsidy code?
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Shalalala
Posts: 661 |
Wed Nov 29, 2006 2:57 pm |
Just call us in and ask.
If you've been with us for 90 days - we'll file a form, you can either recieve a phone call or an email with it. It takes up to 5 days, however, I have seen it take only 2.
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