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Home > Cell Phone Forums > Manufacturers Talk > Motorola Talk > Motorola RAZR arrow keys don't work

Motorola RAZR arrow keys don't work

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ecoh419
Antenna Booster Novice
Posts: 3
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Sat Nov 25, 2006 12:59 pm 
Yah, i have no idea its not a hard wear issue though. If i press the arrow keys hard enough and enough times i get limited use, so i did a master reset of the phone and they worked...for about a week and now i cant use them periode. Also my 9 key is starting to do the same thing. Any ideas? icon_blink.gif
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mikekay10
Moderator
Posts: 2959

Service Provider:
Vodafone
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Sun Nov 26, 2006 7:54 am 
Flashing a monsterpack would eliminate software - but it sounds more like hardware to me - software doesn't know how hard you are pressing keys
ecoh419
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Sun Nov 26, 2006 4:50 pm 
true but then what would explain the fact that they woked when i did a reset
ecoh419
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Tue Nov 28, 2006 7:59 pm 
bump

mikekay10
Moderator
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Vodafone
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Wed Nov 29, 2006 4:59 pm 
I still think its hardware - god knows why master reset gave you temporary reprieve - whatever its hardware

Shalalala
Faceplate Artist
Posts: 661
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Wed Nov 29, 2006 6:30 pm 
It's the hardware - sounds like a bad contact in the keypad - this happens a lot with the Razrs. It looks like you're looking at an option for a replacement.
impaler
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Mon Mar 26, 2007 12:12 am 
I am having the same exact problem as ecoh419. Arrow keys arent working, but every once and a while the down key will do something. The 9 key doesnt work either. Did anyone ever figure this out? For all those saying its hardware, what are the chances of us having the same exact problem? Seems like it would be software, but maybe not?

mikekay10
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Posts: 2959

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Vodafone
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Mon Mar 26, 2007 3:23 pm 
definitely hardware
d03boy
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Wed Jul 30, 2008 9:14 am 
I am having the same issue. When I press my down arrow key, the phone's backlit display dims just like it does under normal circumstances. Which means this can't be a hardware issue. It's obviously detecting the button press.
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