Sued for Early Termination Fees

you are an idiot in the contract it says in big letters that when you sign you waive the right to jury trial so guess what this will be thrown out

u want them to lose take all their law offices to for being soo dam dumb haha

You mean there really is someone who has paid the ETF.

so who won anyway? t mobile or the other people?

this just shows that Americians want something for cheap and then cannot pay there bill or do not like the service so they cancel and gets charges and ETF. lol

I hope the suit is successful!

It will do the following:

1. Improve customer service. The companies' representatives will actually care about the service they provide, instead of knowing that you you are "under contract" and and have no recourse if you are unhappy. They will actually have to work to keep your business.

2. There will be no projected corporate income based on 1-2 year contracts. The companies with the most competitive rates for service and equipment will prevail, and pricing will become more competitive for both.
The list price for cell phones will drop dramatically and become affordable so you you don't feel like you have to sign up for a "contract" to get a discounted or free phone <trust me, these phone are not free, we pay for them many times over>

3. Companies will strive to advance to better technologies in order to keep a completive edge over the competition resulting in more dependable services.

COMPETITION AND COMPANIES STRIVING TO EARN AND KEEP YOUR BUSINESS IS ALWAYS BETTER FOR THE CONSUMER-!! javascript:emoticon('

')

Rates will go up and customer service will go down and you will have no one to blame but yourself.

Do you know how much it costs in advertising and start up costs like commission? If some goof got sneezed on in a store and decided to leave for Sprint, then left the next day because of some real or perceived slight and went to T-Mobile etc---do you really think (unfortunately you probably do) that this is a profitable business model that can ever provide the opportunity for good service to customers?

Come back when you've taken an economics course.

Listen all tech companies have contracts and etfs that is why they invest in new shit do you think anyone would give a shit about 3g or anything like that if customers could leave on a whim also this would effect everything from cable satellite internet and phone providers to your retirement when stocks go down our service is already cheaper than anywhere in the world compared by income levels so suht it grow a pair and devote some time to sticking in with a growing industry it worked for oil cars and steel

I doubt that your "economic" scare tactics and personal insults above are going fool most of the readers of this blog. (I personally find them amusing)

Would you continue eating a a restaurant that provided bad service, or served bad food? NO.----How 'bout a restaurant that served great food and provided great customer service. YEAH, you would probably go back.

Would you continue taking you car to a mechanic that did not properly diagnose a problem with your car, did not fix it properly, or gauged pricing of the repair, I did not really care about you concerns? NO. Would you continue to take your car to a mechanic that was able to fix your car accurately most of the time, and charge fair prices? Uh, Yeah.

How 'bout retail store that had rude employees or bad customer service? Nah, probably wouldn't return.

Maybe the above businesses should have you sign a term contract when entering the establishment so they could provide sub-standard service (or not), at least for two years.

I think the average consumer is loyal to companies that they like, and companies that provide good service and products at a competitive price. Why would anyone what to go through the extreme hassle of changing their cell phone service on a whim, as you have implied above??

Here's a link to the Better Business Bureau (BBB) report on complaints against cell phone carriers through 2003. I'm sure that the 2004-2006 statistics are even scarier (my opinion-maybe not). I sure that for every one complaint that there are many others that don't file with the BBB. These complaints are all directly or indirectly related to the frustration of being stuck in contracts without a choice to switch when the get to the point of non-resolution.

http://www.bbb.org/Alerts/article.asp?ID=511

If I were running t-mobile, I would provide a well thought out no-contract option to service, and watch the monthly flood of millions of customers switch to my service as their existing contracts with other providers run out. Of course there would have to be internal changes made first to accommodate the onslaught of new business. Just watch the stock prices go up with new subscribership.

Not such a bad idea......AT&T is now offering no-contract DSL service. AT&T's DSL business will most definatley grow over the next year. Of course AT&t will have to follow-up this offering with good customer service and competitive rates, but I'm sure that has already been considered. It's a very smart move on their part (economics101).javascript:emoticon('

')

People have had it with one-sided "contracts" that only look good on the suface.

............Also, I want to make it clear that the above is not directed at t-moble. It's the industry in general. My contract with Verizon runs out soon, and I will probably switch to t-mobile (or the first company to offer a good no-contract option).

Sued for Early Termination Fees

Similar Topics

New T-Mobile Cell Phones

Carriers Talk

Manufacturers Talk

Mobiledia Community