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itsajoey
Posts: 380
Phone Model:
t-mobile dash
Service Provider:
t-mobile |
 
Sat Dec 23, 2006 11:40 pm |
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i like the contract i think they should go back to doing one year ones tho........
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Sir_GoAtaLoT
Posts: 406
Phone Model:
BlackBerry 8100 Pearl
Service Provider:
Rogers |
Sun Dec 24, 2006 3:32 pm |
| seesync wrote: | | ............Also, I want to make it clear that the above is not directed at t-moble. It's the industry in general. My contract with Verizon runs out soon, and I will probably switch to t-mobile (or the first company to offer a good no-contract option). |
the only way to get a "no conract Activation" is to either have your own phone or buy a new phone at full price. but most people won't do that b/c they want a discount price. so then to get a discounted price they will need to agree to a 1 year or 2 year contract
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tampadelphian
Posts: 407 |
Sun Dec 24, 2006 8:12 pm |
Of course, you're making the classic mistake of assuming the business model of cell phone companies works the same as the business model of a restaurant or auto dealer. Got a question for ya, seesync. I'm willing to bet that your experience with VZW has not necessarily been bad---after all, I haven't heard of any complaints from you. But I caution you in that if your wish comes true, you will get subpar technical service and phones across the board, because people will not be willing to spend $500 on a new phone just because some litigious fool won't allow us to discount them for our customers. You don't want a contract? Get prepaid or pay full price for the phone and you won't have to have one. Until this suit is settled or decided in court, let customers make a choice instead of you making it for them.
Onto your BBB report---cell phone companies have bad service records because of several things, IMO. One is that because of the per minute billing and things like airtime, long distance, text and picture, the bottom line is that people find their bills confusing. But, until someone creates a $70 per month unlimited everything plan, these bills are going to remain that way.
Second, people are of the mistaken assumption that your cell phone should work just like your landline, which is absolutely insane. If anyone did the smallest bit of research on how cellular/PCS really works, they would see just how miraculous it is when their phone works 95-97% of the time. But no---if I have Nationwide coverage, I should have coverage everywhere in the nation. A company would need to have 3-400,000 towers to have service like that. Talk about prohibitive.
Third, people these days are just not willing to take responsibility for their own abuse/misuse or those of their kids. If I had a dollar for every time I heard a mother say "My son/daughter would never send/receive 10,000 text messages in a month. You must be making some up to make more money". Now pardon me whilst I get off my soapbox.
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tampadelphian
Posts: 407 |
Mon Dec 25, 2006 1:25 am |
Another thought before I hit the sack here. Your actions would hurt the very people that you are probably trying to help---the middle class and working poor. The biggest roadblock to getting cellular service in the early 90's was that phone costs were somewhat prohibitive, making cellular service the property of the upper middle class and the rich. The advent of contractual obligation in exchange for reduced equipment costs to the customer has allowed this service to be available among a greater economic spectrum than it would be otherwise.
Look at it this way---you either pay $150 more for the equipment (this is of course a generalization) or you pay the $150-$200 in early termination penalties. Either way, the resultant $$ spent is the same or at least similar.
Hope you all have a Merry Christmas!!!
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Malibu21
Posts: 1002
Phone Model:
V3xx Lightly Modded, V6 Maxx Tweaked nicely.
Service Provider:
The New AT&T |
Mon Dec 25, 2006 2:27 am |
| seesync wrote: | I hope the suit is successful!
It will do the following:
1. Improve customer service. The companies' representatives will actually care about the service they provide, instead of knowing that you you are "under contract" and and have no recourse if you are unhappy. They will actually have to work to keep your business.
2. There will be no projected corporate income based on 1-2 year contracts. The companies with the most competitive rates for service and equipment will prevail, and pricing will become more competitive for both.
The list price for cell phones will drop dramatically and become affordable so you you don't feel like you have to sign up for a "contract" to get a discounted or free phone <trust me, these phone are not free, we pay for them many times over>
3. Companies will strive to advance to better technologies in order to keep a completive edge over the competition resulting in more dependable services.
COMPETITION AND COMPANIES STRIVING TO EARN AND KEEP YOUR BUSINESS IS ALWAYS BETTER FOR THE CONSUMER-!! javascript:emoticon(' ') |
Thats a nice thought, however, corporations aren't as optomistic as you my friend.
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lnsomemale
Posts: 1 |
Wed Dec 27, 2006 9:36 pm |
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Cincinnati Bell offers "no contract" service.
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tampadelphian
Posts: 407 |
Thu Dec 28, 2006 1:37 am |
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Sure...easy to do when one sells the phone for full price and has about 500 towers all in one area.
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itsajoey
Posts: 380
Phone Model:
t-mobile dash
Service Provider:
t-mobile |
Thu Dec 28, 2006 5:22 am |
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hahahahah any company offers no contract if you wanna pay the full price....
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Mr Engine
Posts: 8 |
Sat Jan 20, 2007 4:00 am |
the ONLY reason I got T mobile is because, when I was looking to get a cell phone and service everyone wanted 2 year contracts and high prices for their phones. but no T-mobile.
verizon, for instance, every phone i looked at in their store was over 100 dollars and that was with a 2 year ''agreement.'' and all their plans were about 60 dollars a month and up. then there was an activation fee of like 50-100 bucks, and they wanted a deposit because i had no credit history.
it would have cost me AT LEAST 300 dollars to get a phone and service, with verizon.
i walked into the T mobile store and walked out with a free phone and a 1 year agreement and a plan of 600 anytime minutes a month, with free, unlimited nights and weekends. they didn't even offer 2 year contracts. I had a 1 year contract, no deposit and only a small activation fee, that I didn't even pay until my first monthly statement came. it was on there. I think it was 14 or 30 dollars, I cant remember.
t mobile was the best deal I found when looking for a phone, and I've been with them for 2-3 years now.
has this case been settled or anything yet? I think people should be able to get out of their contract for un-satisfactory service without an ETF. but if its some idiot that just doesn't want to pay their bill, or cant afford it because they made some kind of mistake, they deserve some kind of penalty. if every dumb ass that made a mistake got off scott free they would never learn. then they would just keep making mistakes and it would costs the companies money. that cost would be passed down to consumers.
i like the pro rate ETF also. I think its unfair for some one who cancels in the 9th month to pay the same fee as some one who canceled the first month.
the more competitive the market is, the better it is for the consumer. I'm for anything that makes the market more competitive and benefits the consumer.
i think millions of middle class people saving a few dollars is better then a few millionaires making millions of more dollars off of those middle class people.
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Shalalala
Posts: 661 |
Sat Jan 20, 2007 12:54 pm |
You sound like you're making things up
"50-100 dollars"
"14 or 30 dollars" You activated service and you don't even know how much you paid? I feel sorry for TMobile
And ETF's are not prejiduce, they effect every customer - whether you were a good standing customer or a customer from hell - if you cancel before your legal obligation is up, they have all right to charge you a fee for leaving.
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