| Author |
Message |
steva11
Posts: 1687
Phone Model:
w810i/pearl
Service Provider:
Rogers |
 
Wed Dec 06, 2006 3:47 pm |
well, guess who is the newest member of the data support team!?
(hint: it's me)
we'll be supporting mainly BB's, PDA's and laptop cards.
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justin22
Posts: 213
Phone Model:
Samsung D807, Moto KRZR K1 Red
Service Provider:
Rogers Wireless |
Wed Dec 06, 2006 9:31 pm |
well congrats steve on the promotion! a change is so nice.. will you be working in accordance with Mobitex?
i was recently redhatting with the quality a bay, aka bootcamp(bay in which all the people with crap quality in the center join a team and get extra support), i loved helping other reps out, very refreshing doing something different, and i got to take escalations 
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steva11
Posts: 1687
Phone Model:
w810i/pearl
Service Provider:
Rogers |
Wed Dec 06, 2006 10:04 pm |
| Quote: | | i was recently redhatting with the quality a bay, aka bootcamp(bay in which all the people with crap quality in the center join a team and get extra support), |
man, my centre needs something like that!
I haven't started training, so i don't know about too much yet. I'm not sure if they'll mention mobitex.
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BigRUSS
Posts: 2105
Phone Model:
two cans ( del monte) and some string,
Service Provider:
RussCo |
Wed Dec 06, 2006 11:55 pm |
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way to go , im gong after systems anylists myself
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Cptech31
Posts: 577
Phone Model:
LG
Service Provider:
Hmm what service |
Thu Dec 07, 2006 8:20 am |
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congrats steve now i know someone in data support which i do not call that often but oince in a while i can normally solve things at the tier II level
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steva11
Posts: 1687
Phone Model:
w810i/pearl
Service Provider:
Rogers |
Thu Dec 07, 2006 3:01 pm |
Cptech...
I'm not exactly sure of the role of CDS. I assume it's the same as the blue ANS. you know...someone acn't access email on a blackberry or having problems with connection manager or something, they'd be transferred to ANS/CDS. but do we talk to regular reps/tech reps also? I start training in about a week and a half.
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Cptech31
Posts: 577
Phone Model:
LG
Service Provider:
Hmm what service |
Sat Dec 09, 2006 1:08 pm |
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you will get transfer from reg/tech reps into data support the only time anyone on my team in this center calls data support is with blackberry e-mail as we do not have access to the blackberry admin tool
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