I bought a new razr v3i. I'm on T mobile, but the phone shows Cingular. How can I fix this?
Thank You
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mpapple10 Posts: 1132
Phone Model: T-Mobile Shadow/HTC Juno
Service Provider: T-Mobile
Sun Dec 31, 2006 3:31 pm
Where did you get the phone? Is the phone branded for cingular?
Harvick Posts: 5
Tue Jan 02, 2007 8:46 am
From Saberpoint. It must be branded.
mpapple10 Posts: 1132
Phone Model: T-Mobile Shadow/HTC Juno
Service Provider: T-Mobile
Tue Jan 02, 2007 11:15 am
Does it physically say cingular anywhere on the phone (like on the back by the battery cover)? You may want to look to the moto forum if this is the case.
Harvick Posts: 5
Tue Jan 02, 2007 7:31 pm
it just says Cingular on the display.
bcagle3 Posts: 137
Phone Model: Sam 629
Service Provider: T- mobile
Tue Jan 02, 2007 8:51 pm
u bought a cingular phone it has cingular software return it
catch22 Posts: 33
Wed Jan 03, 2007 4:38 am
well you wanna try your t-mob sim card in the v3i if it prompts you for an unlock code then you should return the phone, because cingular wont unlock it, and t-mob wont either, and moto will tell you to call the provider. but if your able use your sim card in that phone, then just don't worry about it, it's in the software. changing it would be more risk then it's worth.
Harvick Posts: 5
Wed Jan 03, 2007 8:47 pm
So, I've had the T Mob Sim in it and it works great except for sending and receiving pics.
catch22 Posts: 33
Thu Jan 04, 2007 1:08 am
yea for pictures (MMS) and data (t-zones) you'll either need to use the configuration tool at t-Mobile's web site. or give tech care a call from a different handset, they can help you get it set up.
KatONinetails Posts: 6
Thu Jan 04, 2007 4:52 am
Hey there,
Don't listen to these other guys. Your phone is roaming on Cingular which is allowed with t mobile plans free of charge. However it can totally screw with your data usage like pix messages since Cingular and T Mobile don't use the same data servers.
If you want to fix it you can
A) do a manual network selection in the settings for your phone
or B) wait until you're back in T Mobile coverage.
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