| Author |
Message |
michelle2007
Posts: 3 |
 
Sat Jan 13, 2007 5:53 am |
Hello
I have just installed the USB driver and PIM & File Manager 2.0 so that I can upload my photos from my phone (x660) to my computer. However, when I plug in the phone, it says "unknown device" and then when I click on that, "No drivers are installed for this device.
If you are having problems with this device, click Troubleshoot to start the troubleshooter."
Can anyone help to explain why it is not working? I have windows xp, I bought the cable off ebay (which said it was for x660) from a good seller. I would really appreciate your help, this is driving me crazy!
Thanks!
Michelle.
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michelle2007
Posts: 3 |
Sat Jan 13, 2007 8:24 am |
I just noticed, a sticker on the cable says "D500" - so does that mean I was sent the wrong cable, or should it work for mine as well?
Thanks 
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michelle2007
Posts: 3 |
Sat Jan 13, 2007 11:45 pm |
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I've looked it up, and it looks like the d500 cable should work. I've installed and uninstalled the driver 4 times now, but I still have no idea why it wont work. I know it's the right cable, as the phone appears to charge when I have it plugged in. I would really appreciate your help. Thanks
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biggdogg40509
Posts: 6 |
Sun Jan 14, 2007 4:44 pm |
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i've done the same thing, ordered a cable from Amazon that was supposed to be for the (or work with) the T629 it says D800 on the cable and i have installed the driver a dozen times, and no luck. if i find anything similar i will post
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js1662
Posts: 515
Phone Model:
SGH-E316; Nokia 6020
Service Provider:
Rogers & Fido |
Sun Jan 14, 2007 8:58 pm |
Have checked Samsung's web site and found the following model info for PC Data Link Kit for the mentioned models:
X660 PKT190LSEG/STD
D500 PKT130LBEG/STD
T629 PKT200BBEG/STD
D800 PKT200BSEG/STD
From the above, it seems like X660 and D500 are very different and should be incompatible.
As for T629 and D800, since they are both PKT200B, so there is very high chance that they are compatible.
Hope it helps.
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biggdogg40509
Posts: 6 |
Sun Jan 14, 2007 9:03 pm |
| js1662 wrote: | Have checked Samsung's web site and found the following model info for PC Data Link Kit for the mentioned models:
X660 PKT190LSEG/STD
D500 PKT130LBEG/STD
T629 PKT200BBEG/STD
D800 PKT200BSEG/STD
From the above, it seems like X660 and D500 are very different and should be incompatible.
As for T629 and D800, since they are both PKT200B, so there is very high chance that they are compatible.
Hope it helps. |
so for me that just means that the cable i was shipped and the USB driver should work, pretty much right
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js1662
Posts: 515
Phone Model:
SGH-E316; Nokia 6020
Service Provider:
Rogers & Fido |
Sun Jan 14, 2007 9:35 pm |
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I am not 100% sure but from the model number of the PC Data link kit from Samsung, they are pretty close. You mentioned that the cable comes with a driver and seems like you have problem with it, what is the problem? From your other thread, you have problem with PC Studio to recognize your phone. Have you setup PC Studio to use the same port as assigned for the cable?
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biggdogg40509
Posts: 6 |
Mon Jan 15, 2007 12:22 pm |
| js1662 wrote: | | I am not 100% sure but from the model number of the PC Data link kit from Samsung, they are pretty close. You mentioned that the cable comes with a driver and seems like you have problem with it, what is the problem? From your other thread, you have problem with PC Studio to recognize your phone. Have you setup PC Studio to use the same port as assigned for the cable? |
if that was for me, i am not sure how to set it up for pc studio to know which usb i am using. all i get everytime i open the PC studio software is to choose my connection and when i choose usb, it never finds it, although it says may take a few minutes, i let it try over night and l no luck
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js1662
Posts: 515
Phone Model:
SGH-E316; Nokia 6020
Service Provider:
Rogers & Fido |
Tue Jan 16, 2007 2:42 am |
Probably my knowledge is not up to date. T629 uses PC Studio 3.1 which is quite new to me. After searching the internet, I found a few links which may be helpful to you, see below.
http://erms.samsungusa.com/customer/sea/jsp/faqs/faqs_view.jsp?SITE_ID =22&PG_ID=557&PROD_SUB_ID=560&PROD_ID=734&AT_ID=77106
http://erms.samsungusa.com/customer/sea/jsp/faqs/faqs_view.jsp?PG_ID=5 57&AT_ID=70548&PROD_SUB_ID=560&PROD_ID=734#Communication%20&%20Connect ivity
http://erms.samsungusa.com/customer/sea/jsp/faqs/faqs_view.jsp?PG_ID=5 57&AT_ID=56602&PROD_SUB_ID=560&PROD_ID=-1
If you still have problem, suggest you contact Samsung technical support for help.
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