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Home > Cell Phone Forums > Manufacturers Talk > Motorola Talk > Dropped Motorola KRZR K1, cracked screen - Where to fix?

Dropped Motorola KRZR K1, cracked screen - Where to fix?

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MzKryptonite
Antenna Booster Novice
Posts: 5

Phone Model:
Motorola K1

Service Provider:
Cingular
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Mon Jan 22, 2007 11:59 am 
icon_cry.gif I dropped my new Motorola K1 and it has several and I mean several cracks going down the center and edges of the front screen. I have also noticed that since I dropped the phone on the ground that when I'm listening to people and also talking it seems as if the signal is breaking up but I have all my bars as far as signal strength. The only place the cracks are on the middle of the phone that seem to be glass. Is there anywhere I can send the phone to get that one part fixed or replaced is this a total lost cause. The phone looks brand new except for the cracks on the front glass panel. Help please!!! icon_cry.gif
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mikekay10
Moderator
Posts: 2959

Service Provider:
Vodafone
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Mon Jan 22, 2007 4:06 pm 
See if cnn.cn has a new glass. Sounds like speaker may be loose or damaged too

MzKryptonite
Antenna Booster Novice
Posts: 5

Phone Model:
Motorola K1

Service Provider:
Cingular
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Mon Jan 22, 2007 8:34 pm 
Thank You So Very Much!!! I went on cnn.cn and found the Motorola Krzr K1 OEM front lens and its only $7.99. You are a lifesaver, now if it comes with instructions on how to take the old cracked one off and putting the new on with out jacking it up, I will be all icon_biggrin.gif ! My phone is going to look really good again. icon_wink.gif

MzKryptonite
Antenna Booster Novice
Posts: 5

Phone Model:
Motorola K1

Service Provider:
Cingular
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Mon Jan 22, 2007 8:47 pm 
By any chance would you know of someone that actually can fix the phone, if I don't want to take the chance and mess my phone up with replacing the front screen?

mikekay10
Moderator
Posts: 2959

Service Provider:
Vodafone
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Tue Jan 23, 2007 4:10 am 
It should just peel off with tweezers - its held on with glue

MzKryptonite
Antenna Booster Novice
Posts: 5

Phone Model:
Motorola K1

Service Provider:
Cingular
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Tue Jan 23, 2007 11:46 am 
Thank so very much for your help..... You are a God send of the cell phone world. Keep up the good work and thanks for helping simpletons like me! icon_biggrin.gif

mikekay10
Moderator
Posts: 2959

Service Provider:
Vodafone
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Tue Jan 23, 2007 3:21 pm 
no problem icon_cool.gif
corlew1
Antenna Booster Novice
Posts: 1
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Wed Mar 21, 2007 11:15 pm 
I just ordered a lens replacement on ebay, did you have a problem replacing yours?

mikekay10
Moderator
Posts: 2959

Service Provider:
Vodafone
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Thu Mar 22, 2007 8:19 am 
Its stuck on pretty well - but it does peel off. It will probably crack pretty bad when coming off but it won't cause any damage to the phone itself. Just clean up the dust and stick the new one in place

MzKryptonite
Antenna Booster Novice
Posts: 5

Phone Model:
Motorola K1

Service Provider:
Cingular
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Thu Mar 22, 2007 8:47 am 
FYI - Do not scrape off the glue that is on the phone, because I ordered the replacement lens from cnn.cn and it did not come with any glue. So I had to put gorilla glue on it. I really hope that if it breaks again I will be able to remove the broken glass. icon_blink.gif
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